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Strategic Account Manager

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Onsite

Strategic Account Manager

Ricoh (Malaysia) Sdn. Bhd.

Strategic Account Manager

Skills

Business Development

2 months ago

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Important information


Contract type:

Permanent

Location:

Shah Alam, Selangor, Malaysia

Work mode:

Onsite

Published on:

11 September 2026

What they need


Here is what you will enjoy:

  • Attractive salary package with various commissions and incentives
  • ​Additional 3% EPF contribution by the Company
  • Training provided to enhance soft skills and personal development

What do we need you to do?

  • Responsible for business development & maintain a good relationship with existing and potential large enterprise customers to identify new opportunities.
  • Achieve assigned sales quota in new business and upsell in existing large enterprise clients with a winning strategy.
  • Be a “subject matter expert” to have a strong understanding of the customers' sector and challenges to build a complete total solution to help customers overcome the challenges and achieve better productivity and profitability.
  • Prospecting to senior/C-Level decision makers to develop new business opportunities.
  • Develop close, strategic relationships with customers at all levels to translate their business needs into revenue optimisation.
  • Responsible for providing excellent customer service through responding to customers’ enquiries, scheduling appointments, and tender participation.

Here is what you need to succeed in this role:

  • Minimum of 2 years of account management or corporate sales.
  • Experience in selling office solutions/ IT solutions/ services in the large enterprise segment.
  • Preferably, experience in the software industry or related field will be an added advantage.
  • Experience in navigating through complex client organizations and establishing excellent rapport at all levels, especially with decision makers and C-level clients.
  • Experience in project management will be an added advantage.
  • Excellent interpersonal, customer service and communication skills.

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