Strategic Account Manager (SAM)

About Truviq

Truviq Systems is a technology company delivering enterprise software, process orchestration (Pega, Camunda, and other leading platforms), agentic AI-driven automation, and talent solutions across industries. We're looking for a results-driven Strategic Account Manager to grow key accounts, deepen client relationships, and drive Truviq's next phase of growth.

Requirements

Key Responsibilities

• Own and execute strategic account growth plans, identifying upsell, cross-sell, and new business opportunities — across technology and staffing/talent engagements.
• Conduct account mining to map stakeholders, uncover whitespace, and convert insights into a structured pipeline.
• Build and maintain strong relationships with key stakeholders and decision-makers at client organizations.
• Act as a trusted advisor, aligning Truviq's solutions to clients' strategic goals.
• Partner with sales, pre-sales, delivery, and marketing to shape and deliver customized solutions.
• Track market trends, competitor activity, and client data to surface growth opportunities.
• Lead regular business reviews to ensure alignment and demonstrate value delivered.
• Meet or exceed revenue and client satisfaction targets while maintaining CRM accuracy.

Required Skills and Qualifications

• 8–12 years in IT services account management, with a track record of driving growth in technology accounts.
• Strong understanding of IT services, software development, and digital transformation solutions.
• Proven ability to identify opportunities, build growth strategies, and close complex deals.
• Exceptional relationship-building skills, including with senior executives and C-level stakeholders.
• Strategic mindset, with strong analytical, communication, and negotiation skills.
• Bachelor's degree in Business Administration, IT, or related field; MBA preferred.
• Experience with Healthcare & BFSI industries, or exposure to staffing/talent solutions, is a plus.

Why Join Truviq?

Truviq values innovation, collaboration, and a results-oriented culture. As Strategic Account Manager, you'll play a key role in scaling our business and driving long-term success. If you're passionate about building strong client relationships and delivering measurable growth, we'd love to have you on board.