Strategic Accounts Manager

Who you are

• 8+ years in commercial insurance, with strong preference for commercial auto and/or transportation
• 8+ years of field sales and/or program marketing experience
• 2+ years leading a team, with a track record of hiring, coaching, and developing people
• Comfortable evaluating diverse-scope problems and adapting your approach based on current business conditions
• Executive presence and strong written/oral communication with customers, peers, and cross-functional partners
• Track record of exceeding targets
• Comfortable operating in a high-growth, ambiguous startup environment
• Existing network among transportation agents/brokers preferred
• If you’re interested in this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We'd like to consider you for this position and roles that may be a fit in the future

What the job involves

• We're hiring a Manager, Strategic Accounts to lead a team of Business Development Managers and own strategic growth for a defined portfolio of agency partners. You'll manage relationships at the agency leadership level while your team owns relationships at the producer level — turning market insight into growth plans your agencies can actually execute against
• Lead a team of Business Development Managers, hiring, coaching, and developing talent within your team
• Develop and drive strategic growth plans for your agency portfolio, factoring in market trends and the competitive landscape
• Build and maintain relationships with agency leadership to align on growth strategies and production targets
• Design and implement incentive programs that motivate agencies to hit or exceed targets
• Oversee contract creation, negotiation, and renewal with agencies
• Ensure agency activities comply with regulatory requirements, coordinating with legal as needed
• Lead business reviews with agency leadership covering account KPIs, growth initiatives, and premium goal progress
• Train agents and brokers on underwriting guidelines
• Serve as the primary point of contact for resolving billing and other operational issues
• Represent Nirvana at industry conferences, associations, and client meetings
• Recommend changes to team processes and tactics based on what's working in-market
• Travel approximately 50% of the time