Strategic Program Director - Business Applications (PLM & HMS)

Payments happen everywhere. In stores, online, and across countless daily interactions. Ingenico helps businesses accept payments securely and seamlessly around the world. With operations in more than 30 countries, 4,000+ experts and over 45 years of experience, Ingenico is a trusted global leader in payment acceptance.

Technology Play a key role in shaping Ingenico's business application landscape by driving strategic transformation programs and portfolio governance. You will lead enterprise-wide initiatives, support business modernization, and ensure successful delivery of high-impact projects that enable growth, efficiency, and innovation across the organization.

The Impact You'll Make

• Drive governance and oversight of the Business Applications project portfolio, ensuring alignment with strategic business objectives.
• Lead critical enterprise transformation programs that modernize business processes and reduce technical debt.
• Provide visibility, reporting, and performance insights that enable data-driven decision-making across IT and business leadership.
• Strengthen project delivery excellence by promoting best practices, governance standards, and continuous improvement.

What You Will Do

• Lead strategic enterprise programs, including the OnePLM and HMS transformation initiatives.
• Manage and oversee the Business Applications project portfolio, ensuring projects are delivered on time, within budget, and aligned with expected business outcomes.
• Monitor project and program performance, identifying risks, issues, dependencies, and remediation actions.
• Establish and maintain portfolio governance, reporting frameworks, and delivery standards across the Applications CoE.
• Partner with Domain Delivery Leads, project managers, business stakeholders, and external vendors to ensure successful execution.
• Provide executive-level reporting and portfolio insights to IT leadership and the Central Portfolio Management Office.
• Support and coach project teams on project management methodologies, tools, governance, and best practices.
• Drive continuous improvement of project portfolio management processes, tools, and ways of working across the organization.

What Helps You Succeed

• Proven experience leading strategic enterprise transformation programs and complex technology portfolios.
• Strong understanding of project, program, and portfolio management methodologies and governance frameworks.
• Excellent stakeholder management, communication, and influencing skills across business and technology teams.
• Ability to navigate ambiguity, manage competing priorities, and drive delivery within a global matrix environment.

Preferred Qualifications

• Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration, or a related field.
• Minimum 5 years of experience in PMO, program management, portfolio management, or technology transformation roles.
• Experience supporting enterprise programs across domains such as PLM, ERP, BI, CRM, or Service Management.
• Strong knowledge of project governance, risk management, performance reporting, and benefits realization.
• Experience working with global teams and third-party technology partners.
• Proficiency with Microsoft O365 and project portfolio management tools.
• PRINCE2, PMI, or equivalent project management certification preferred.
• Fluent English, written and spoken.
• Comfortable travelling internationally.
• Ability to work from an Ingenico office at least 3 days per week.

Location: Paris (Hybrid, minimum 3 days per week in the office)

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

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