Strategic Projects - Manager

Context & Mission

At Karos, we are constantly evolving to best execute our mission for our users and clients — and this is especially true today as we integrate BlaBlaCar Daily and enter a new chapter for the company.

To reflect this new reality and support our ambitions, we are creating a new Transformation & Performance team.

Its mission will be to help steer and continuously improve the company’s performance and drive the transformations needed to achieve our ambitions and build an organization that can scale efficiently and sustainably over the long term.

Over time, the mandate of the Transformation & Performance function will span five key areas:

A. Strategic Steering & Decision Support: Partnering with the CEO to translate strategy into clear decisions, priorities, resource allocation, and execution frameworks.

B. Performance Management & KPIs: Owning the company’s performance framework, KPIs, and review routines to align execution with strategy and drive corrective action.

C. BI & Analytics: Leading BI and analytics to deliver reliable, actionable insights that support decision-making, both for our clients and within the company.

D. Operating Model, Processes & Management Routines: Building scalable processes, decision-making mechanisms, and management routines that improve accountability, efficiency, and execution speed.

E. AI Transformation: Accelerating AI adoption across the company and in our daily business processes, identifying and prioritizing high-impact opportunities, and progressively supporting their implementation and adoption across Karos.

This team is designed as an enabling and support function: helping teams identify and tackle priority topics, removing roadblocks, and accelerating the transformations that will make our organization more effective and performant.

Start small: The team is currently composed of 2 BI / Analytics Engineers and will grow progressively as it builds its capabilities and scope over time.

As Strategic Projects Lead, your mission is to be a catalyst of this transformation. You will :

• Be responsible for tracking progress of Strategic projects owned by business teams
• Support Strategic projects delivery, alongside business teams

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1) Tracking progress of strategic projects

• You set up the right governance, rituals and tools to ensure an efficient tracking of project progress
• You create and maintain the right momentum and pace for the project
• You support each owner in tracking their open points, you anticipate blockers, escalate the info and act as facilitator by proposing ways of solving them (eg. helping structure the conversations or break down the problem so as to bring clarity and facilitate alignment)
• You coordinate transversal topics when needed: setting up the meetings to address them, clarifying objectives
• You are the safeguard of the project tracking structure, yet you remain flexible and adapt to reality
• You produce presentation and reporting on project progress adapted to your audience, including the ExCom and the Board of Investors

2) Support Strategic projects delivery

Your involvement on Strategic projects can vary depending on the project, spanning :

• You support and bring structure in framing problems, understanding the context, defining action plans, and conducting them. You identify the right stakeholders to be involved
• You support the preparation and facilitation of workshops with several stakeholders
• You identify which analyses to run to support decision making and you run them. You adapt your recommendation for next steps depending on what the analyses show.

Examples of Strategic projects

• Integration plan tracking: We just acquired BlablaCar Daily. During the first 6–12 months, your main focus will be to track the progress of our integration plan (more than 10 workstreams and stakeholders). Have ears and eyes on all topics to track their progress, anticipate blockers, support management of priorities, and support regular updates to the ExCom and the Board of investors.

Other potential Strategic projects:

• AI Acceleration: you would drive our AI adoption throughout all teams: track tool consumption and practices, organise best practices sharing, harmonise practices & maturity across teams and team members. You grow our AI maturity by defining together with each team their AI roadmap: you coordinate and track progress, you adapt your support to each team’s maturity in order to reach the end goal: leverage the full potential of AI in our day-to-day.
• Services catalog: We are constantly reviewing our client offer, its pricing and costs. On this transversal project, all teams are involved (Product & Tech, Revenue team, OPS team, Finance). You would coordinate this multi-stakeholders project and ensure it reaches its end goal, ie clients: organise workshops to align internally on offer when necessary, support calculations and updates on costs and prices, ensure all decisions and updates are documented, ensure all updates are communicated to all teams and teams are trained, etc.

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• Up to 10 remote-working days per month

• Health insurance through Alan

• A Swile meal card, with Karos covering 60% of the cost

• A sustainable mobility allowance

• A genuinely great team

• Ideally located offices in central Paris### Must-have

• High autonomy, minimum 2 years of experience

• Consulting experience:

  • in particular PMO / PMI experience on complex projects
  • Mindset: you are proactive, have strong ownership on your projects beyond your own responsibilities, you have a structured mind, you articulate your thoughts clearly, you are comfortable in a fast-evolving environment
  • AI leverage: you use AI tools effectively to improve the quality and efficiency of your work.
  • Relationship skills : ability to engage with stakeholders with various background: ExCom, business teams, technical teams… and build trust
  • Business acumen: ability to understand business challenges so as to be a partner to main stakeholders, support tracking of progress, identify blockers and what is needed to unlock them

• Available asap

• English and French mandatory

Nice-to-have

• Experience in SaaS, B2B service environments- Introduction with HR or Manager (15 min) - Objective: validate fit with the role, motivation
• Meeting with Manager (45min) - Objective: validate fit with the role, motivation, and gain a clear understanding of the role's challenges and stakes
• Business case with Manager & CEO
• Meeting with other team members you will be working with (45min)