Strategic Solutions Engineer

Who you are

• If you love translating complex technology into clear business outcomes, you’ll thrive helping enterprises adopt AI that actually gets work done
• 5+ years of sales engineering or solution consulting experience in a SaaS organization
• Bachelor's degree in CS or a related field
• Excellent written and verbal communication skills
• Highly motivated, driven and self-starting individual
• Ability to work in a fast paced, team environment
• Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
• A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections
• Familiarity with any cloud environment (GCP, AWS, Azure)
• Proficiency in Python or Java
• Ability to configure, monitor, and maintain API based integrations

What the job involves

• As a Solutions Engineer at Glean, you’ll partner with sales to design, demo, and prove the value of our Work AI platform for customers
• You’ll lead technical discovery, architect integrations and data connections, and confidently navigate security to accelerate decisions
• Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
• Create and demo custom environments based off of customer industry and line of business
• Run and manage a technical POC cycle
• Perform customer facing activities including technical discovery calls
• Lead security based conversations to make customers comfortable with Glean’s security posture
• Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
• Develop ROI and business justification reports and presentations