Strategy & Operation Senior Manager

• As the Senior Manager, you will own the commercial lifecycle of our new products and features, including those we’ve added through acquisition
• You will operate at the intersection of Operations, Product, Engineering, Sales, Marketing, and Finance, bridging the gap between product innovation and market success
• You will partner directly with executive leadership to operationalize pricing models, lead our commercialization (i.e., New Product Introduction) process, and ensure disciplined execution as we scale
• Lead End-to-End Commercialization (New Product Introduction): Own the commercialization of new products and features from PRD hand-off through market launch and post-launch success tracking amidst a rapidly changing market and software landscape. Managing each launch program and all the cross-functional partners
• Executive Partnership: Serve as a primary partner to Cribl’s executive team (eStaff) on commercial readiness, pricing decisions, and launch health. Synthesize complex market and product data into actionable executive insights
• Transform with AI: Scale commercialization model to support Product and Engineering teams that are shipping more than ever. Rethink systems and remove bottlenecks all while still enabling the field for success
• Measure & Optimize: Define success metrics for commercialization (e.g., adoption rates, ARR contribution, customer sentiment), set up tracking across systems, and run post-launch retrospectives to continuously refine our commercial motion
• Lead M&A Diligence and Integration: Partner with Corporate Development and cross-functional leaders to drive due diligence for strategic acquisitions, ensuring rigorous evaluation of target go-to-market motions and synergy assumptions. Orchestrate post-close integration efforts, aligning Product, Sales, and Marketing teams to execute seamless brand and platform consolidation

Benefits

• Medical, dental, and vision insurance: Our comprehensive benefit plans have you and your family covered when it comes to the important stuff. Beyond the basics, we also have supplemental plans like accident insurance, One Medical, and FSA/HSA accounts.
• Disability and income protection: When you need it most, Cribl’s disability and income protection benefits have your back, with up to 4 weeks of paid medical leave. We also cover basic life insurance with options to increase your coverage.
• Mental health Care: Mental health is physical health! We offer free coaching, therapy sessions and more through Modern Health to support you in navigating all aspects of life.
• Retirement plan: Saving for the future doesn’t happen all at once. We offer retirement accounts to help you make progress towards your financial goals.
• Family planning: Regardless of what your family unit looks like at home, Cribl supports your journey by offering family-forming benefits from adoption, to fertility, and through postpartum. We also offer a paid gender-neutral parental leave benefit to support you and your family.
• Time off: We offer generous, flexible time off for all employees and empower you to balance your work and life in the ways that suit you best. Twice a year we all log off together for a “Recharge Day”, and in December we enjoy a company-wide winter break.
• Remote office perks: All new employees receive a one-time $1,000 stipend towards their home-office set up. We also offer a monthly reimbursement for phone, internet, coworking pass, or a weekly meal.- This is a high-impact, executive-facing role for a technical strategist who thrives on ambiguity, builds order from chaos, and is passionate about driving go-to-market motions that scale. If you are eager to contribute to a company poised for generational success, we want to hear from you
• Experience: 10+ years in strategy, pricing, NPI, and commercialization at SaaS companies. Preferably companies in the data or security space
• GTM Expertise: Experience bridging functions in bringing products successfully to GTM organizations, knowing what issues to anticipate and areas to watch
• IT and Security Market Knowledge: Familiar with products, pricing structure, and capabilities of products in the IT and Security data space
• Collaboration and Teamwork: Leverage functional empathy to collaborate effectively with internal stakeholders, understand diverse perspectives, and align on shared objectives to achieve results
• Communication and Influence: Excellent verbal and visual communication skills with the ability to influence diverse personalities and present to C-level stakeholders
• Strategic Planning & Flexibility: Self-motivated with strong multitasking abilities and effective program management skills, with ability to organize and manage multiple company-wide initiatives in parallel while also balancing changing priorities and macro-environment shifts
• Experience in late-stage B2B SaaS startups (i.e., Series E+) and / or early public B2B SaaS companies (e.g., 3-5k employees)
• Proven leverage deploying AI / agents to fundamentally shift processes / workflows
• MBA or professional business degree