Strategy & Operations

Who you are

• 4+ years of experience in management consulting, strategy & operations, product, fintech, financial services, or a high-performing startup environment
• Strong analytical skills and comfort using data to solve complex business problems
• Proven ability to independently own projects from problem definition through execution
• Strong builder mentality. You’re comfortable rolling up your sleeves and creating the analysis, process, mockup, or solution yourself
• Comfortable with ambiguity and able to move quickly across different types of problems
• Strong cross-functional skills, particularly working with Product, Engineering, and Data teams
• Excellent communication and stakeholder management skills
• High-agency, curious, and resourceful. You take ownership and don’t wait to be told what to do
• Experience in consumer lending, banking, credit, or fintech
• Management consulting experience within Financial Services
• Experience working on financial products or partnering closely with Product teams

What the job involves

• We’re looking for a smart, resourceful, and analytically strong individual to join our Financial Services team as Strategy & Operations Manager (Financial Services). This role is an opportunity to help build and scale a growing business within Clutch, working across Product, Engineering, Data, Marketing, Sales, and our external lending partners
• We’re looking for a high-agency generalist who can flex across different problems, bring structure to ambiguity, and independently take ideas from analysis through execution
• Lead strategic initiatives across Financial Services, from identifying opportunities through analysis, execution, and measurement
• Help identify and execute opportunities to grow our financing and insurance business and expand the number of customers we can serve
• Build business cases, analyses, reports, and recommendations independently to drive decision-making
• Partner closely with Product, Engineering, Data, Marketing, and Sales to improve our product offering and customer journey
• Translate business problems into actionable solutions, whether that means digging into data, building a mockup, or helping define a new product or process
• Move quickly from identifying a problem to testing and implementing solutions
• Analyze customer, funnel, and financial performance to identify opportunities and inform strategy
• Bring a Financial Services lens to product and business decisions across Clutch
• Build and manage relationships with major Canadian lenders and other external partners
• Take initiative to learn new tools and technologies with minimal handholding
• Use AI and modern tools to analyze problems, build faster, and improve how the team operates
• Thrive in an environment where many of the problems you’ll tackle don't come with an existing playbook

Benefits

• Autonomy & ownership: Create your own path and own your work with some of the most talented and creative people in Canada
• Competitive pay + equity: Enjoy competitive pay from day one, with equity opportunities available for roles that shape our future
• Generous time off: From vacation time to parental leave, we believe that work-life harmony is key to a healthy work environment
• Health, dental & more: Your well-being matters. That's why we offer medical, dental, and wellness support to you and your loved ones