Strategy & Operations

Who you are

• Have 4+ years of experience in management consulting, strategy and operations, a chief of staff team, or a similarly rigorous environment working with senior executives
• Structure ambiguous problems well and get to a clear recommendation
• Can get to a number yourself in a spreadsheet, in SQL, or with Claude, check it against a second source, and explain where it came from
• Write and speak clearly and briefly for executive audiences
• Are as willing to maintain the tracker and chase the last open items as to write the strategy
• Are comfortable with significant autonomy and with priorities that shift on short notice, pay close attention to detail, and know when to escalate
• Build trust quickly with senior people across the company who are short on time
• Use AI tools as a core part of how you work
• Care about Anthropic’s mission and about getting safe, useful AI to customers
• Experience in technology, SaaS, or enterprise software, or exposure to go-to-market strategy, sales operations, or customer success
• Experience running a product launch, a program office, or another cross-functional effort with many owners and a fixed date
• Familiarity with how large enterprises buy and adopt technology, including security, legal, and procurement review
• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• We encourage you to apply even if you do not believe you meet every single qualification

What the job involves

• The Office of the Chief Commercial Officer is a small team that works directly with our CCO, go-to-market leadership, and company leadership on Anthropic’s highest-priority commercial initiatives
• We take on problems that do not sit cleanly inside one team, such as standing up a program that spans Product, Finance, Legal, and Sales, or preparing the material our executives and Board use to make decisions
• Our commercial business is growing faster than its operating processes can be built, so a growing share of the job is stepping into gaps and running something important, while making sure other teams are building the capabilities to permanently own
• You will own workstreams end to end
• One week that means running the go-to-market side of a pressing situation, from the communications plan for customers and account teams to the daily readout for executives
• Another week it means building the analysis behind a resourcing decision or a new program and writing it up for the CCO
• This is an internal role
• You will report to the CCO’s chief of staff, and you will have an unusually broad view of how the company makes decisions
• Drive priority go-to-market initiatives from plan to delivery, removing blockers, escalating early, and connecting the right people across teams at the right time
• Build the analysis, draft the document or deck, and turn input from many teams into a recommendation executives can act on
• Prepare content for the CCO and leadership team, including weekly staff meetings, updates to the Office of the CEO, Board materials, and leadership offsites
• Track the go-to-market organization’s top priorities and keep a current view of status, owners, and risks
• Act as a bridge between go-to-market and Product, Finance, Legal, Safeguards, and Research, so that what account teams hear from customers reaches product decisions and those decisions reach account teams in a usable form
• Step in where something important has no clear owner, run it until it has a permanent home, and hand it over cleanly
• Close out same-day executive requests quickly and to a high standard

Benefits

• Comprehensive health, dental, and vision insurance for you and your dependents
• Inclusive fertility benefits via Carrot Fertility
• 22 weeks of paid parental leave
• Flexible paid time off and absence policies
• Mental health support for you and your dependents
• Competitive salary and equity packages
• Optional equity donation matching at a 1:1 ratio, up to 25% of your equity grant
• Retirement plans with competitive matching
• Life and income protection plans
• $500/month flexible wellness and time saver stipend
• Commuter benefits
• Annual education stipend
• Home office stipends
• Relocation support for those moving for Anthropic
• Daily meals and snacks in the office