Strategy & Operations Manager

Who you are

• 4–6 years of professional experience in strategy and operations, business operations, programme management, consulting, or a related field. Experience in a high-growth tech company is strongly preferred
• Strong project management skills and a track record of delivering through others without relying on formal authority
• Excellent written and verbal communication skills, including the ability to communicate effectively with senior stakeholders
• Comfort operating in a fast-changing environment with competing priorities
• High emotional intelligence, discretion, resilience, and a collaborative working style
• Demonstrated quantitative and analytical skills a plus, including experience building analyses and business intelligence reporting
• People who thrive at Navan tend to move quickly, are self-sufficient, demonstrate good judgement, and have strong emotional intelligence

What the job involves

• Navan is looking for a Strategy & Operations Manager to help drive execution across Specialty Travel & Events. The Specialty Travel & Events team owns verticals including Professional Services, Healthcare Professionals, Production and Media, and others. This role will lead cross-functional initiatives to further mature these service offerings, advancing Navan’s mission to make travel easy for every frequent traveler
• In this role, you will work closely with the Strategy & Operations Director to translate strategic priorities into clear plans, coordinate stakeholders across the organisation, build quantitative analyses and dashboards, and help ensure leadership has a reliable view of performance, progress, risks, and decisions
• You will lead complex, cross-functional initiatives to improve and scale Specialty Travel & Events service offerings, consistent with the organisation’s biggest priorities
• Build strong relationships across the organisation and create alignment among stakeholders with different priorities. You will work closely with Product, Engineering, Sales, Finance, and other teams across the organisation
• Identify risks, resolve blockers, and escalate decisions with sound judgement and appropriate urgency
• Partner closely with the Strategy & Operations Director and senior leaders to turn emerging priorities into focused initiatives and measurable outcomes
• Support the development and ongoing management of leadership operating cadences, including priority-setting, business reviews, and follow-up mechanisms
• Take ownership of high-priority, ambiguous projects that arise from changing business needs
• Partner with Finance and Revenue Operations to build analyses, dashboards, and reporting to understand business performance
• Develop reporting that gives leaders and cross-functional teams a clear view of performance and progress
• Leverage these insights to inform executive decisions

Benefits

• Flexible Vacation
• Healthcare
• Commuter benefits
• Parental leave
• Health and Wellness
• Fuel for Connection
• Pet Friendly
• 401k (retirement plan)
• IATAN (travel-related discounts)
• Connectivity Allowance
• Learning & Development