Strategy & Ops

Location: New York City

Type: Full-time, On-site

Department: Strategy & Operations

About the Role

This person will own customer relationships while operating across sales, operations and product . The role is described as a "Swiss-army knife" position for someone comfortable in high-stakes and ambiguous environments.

Key Responsibilities

• Own customer relationships.
• Help clients achieve results with Petra Labs.
• Work across sales, operations and product.
• Identify insights from customer interactions.
• Translate customer feedback into product direction.
• Help move important company initiatives forward.
• Operate with significant ownership and autonomy.

Company/Culture

• Works from its SoHo, New York office.
• Keeps the team small and gives employees significant ownership.
• Values direct communication and evidence-based decision making.
• Expects a high level of effort from employees.

The current posting does not provide a specific salary range.