Streamserve Consultant

Titile :Streamserve Consultant

1. Experience : 5+ Years
2. Location : Chennai / Bangalore / Pune

NP: Immediate

JD:

• Providing business hours support to incidents, clarifications, service requests for OpenText Streamserve cloud-based setup including access provisioning per the Liberty access provisioning rules
• Supporting in prompt acknowledgement of inflow incidents, and timely resolution as per the SLAs defined
• As needed step up for providing client business the exemplary experience during needs-of-the-hour situations for elevated customer care
• Supporting a user based of about 50 users involved in Accounts Payable area under Source-to-Pay and dealing with OpenText documents, Vendor invoices, and Customer documents
• Working closely with the Cognizant lead for applications in reporting on the progress of incidents
• Work closely during any API deployments and involve in testing to ensure that deployments and APIs work as expected
• Need to be extremely self-driven and collaborative keeping Liberty end users and fellow Cognizant team-members foremost in priority giving a smooth experience