Student Account Services Assistant

Pay Grade/Pay Range: Minimum: $19.52 - Midpoint: $24.38 (Hourly N5)

Department/Organization: 502201 - Student Account Services

Normal Work Schedule: Monday - Friday 8:00am to 5:00pm

Job Summary: The Student Account Services Assistant provides support for departmental operations, communications, budget management, and compliance activities. Coordinates staff schedules, phone center coverage, departmental calendars, meetings, and office activities to maintain daily operations. Prepares, edits, and distributes communications regarding billing, payments, refunds, deadlines, and tax reporting. Maintains the department’s website and online resources. Monitors budget expenditures, prepares financial documents and reports, coordinates purchasing and travel arrangements, and maintains departmental records. Coordinates annual and recurring compliance activities associated with IRS Form 1098-T information reporting. Coordinates with campus partners to address routine operational needs.

Required Minimum Qualifications: High school diploma or GED and two (2) years of experience; OR associate's degree or higher and some experience.

Skills and Knowledge: Strong attention to detail and organizational skills.

Preferred Qualifications: Experience in a large university setting. Experience working with students and/or receivables.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster.

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