Student Accounts Coordinator

Job Purpose:

• The Student Account Coordinator at Benedict College is responsible for managing and overseeing student financial accounts, ensuring accuracy and compliance with college policies. This role involves coordinating with various departments to facilitate efficient billing, payment processing, and financial aid disbursement, ultimately supporting the financial well-being of our students.

Key Responsibilities:

• Maintain and update student financial records, ensuring all transactions are accurately recorded and reconciled.
• Coordinate with the financial aid office to ensure timely disbursement of funds and resolve any discrepancies.
• Assist students and parents with inquiries related to billing, payments, and financial aid, providing clear and accurate information.
• Develop and implement efficient processes for billing and payment collection, aiming to enhance the student experience.
• Collaborate with academic departments to ensure alignment between student accounts and academic records.
• Prepare regular financial reports and analyses for management review, highlighting trends and areas for improvement.
• Ensure compliance with college policies and regulations, as well as federal and state financial aid requirements.
• Participate in student orientation and other events to provide information and support regarding student accounts.
• Continuously seek opportunities to improve processes and systems related to student account management.

Required Education:

• Bachelor's degree in Business Administration, Accounting, Finance, or a related field.

Required Experience:

• Minimum of 2 years of experience in student account management or financial services within an educational institution.
• Proven track record of handling billing, collections, and account reconciliation processes effectively.
• Experience with student information systems and financial management software.

Required Skills and Abilities:

• Strong analytical skills with the ability to interpret financial data and generate reports.
• Excellent communication skills, both written and verbal, for interaction with students, parents, and staff.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite, particularly Excel, for data analysis and reporting.
• High level of attention to detail and accuracy in financial transactions and record-keeping.
• Strong problem-solving skills with the ability to resolve account discrepancies and issues efficiently.
• Commitment to maintaining confidentiality and integrity in handling sensitive financial information.