Student Accounts Representative

We're Hiring! Student Accounts Representative | Nova Southeastern University (NSU)

Location: Fort Lauderdale/Davie, FL

Position: Full-Time | Comprehensive Benefits

Starting Pay: $18.20/hour ($35,490 annually)

Department: Financial Aid & Academic Records

Are you detail-oriented, great with numbers, and passionate about helping others? Nova Southeastern University (NSU) is looking for a motivated and customer-focused Student Accounts Representative to join our team!

In this role, you'll help students and families navigate their financial accounts, understand payment options, and resolve billing questions while contributing to a positive student experience.

What You'll Do

• Assist students and families with account balances, billing questions, and payment options.
• Review and reconcile student accounts to ensure accuracy.
• Process payments, invoices, refunds, and account adjustments.
• Research and resolve billing discrepancies.
• Maintain accurate financial records and provide exceptional customer service.
• Collaborate with university departments to support student financial needs.

What We're Looking For

• Associate's degree or 60 college credits.
• One year of finance-related office experience and at least three months of bookkeeping or cashiering experience.
• Strong attention to detail, organizational skills, and comfort working with numbers.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Excellent communication, problem-solving, and customer service skills.

Bonus: Experience in higher education, student accounting, or Banner systems is a plus!

Why Join NSU?

At Nova Southeastern University, you'll be part of a collaborative university community dedicated to supporting student success.

We offer a competitive benefits package, including:

• Medical and dental insurance
• Retirement benefits
• Tuition waiver opportunities
• Professional growth and development
• A supportive and collaborative work environment

Apply today:

https://nsucareers.nova.edu/jobs/student-accounts-representative-997131-fort-lauderdale-davie-florida-united-states

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