Middlesex University London

Job Details:
Job Description
Are you looking for a role where you can make a difference to students everyday? Do you thrive in a fast-paced environment where every day is different? Do you enjoy resolving queries and supporting students to get the information they need, when they need it?
As part of a dedicated team of Student and Campus Enquiries Co-ordinators, you will provide excellent customer service and a welcoming, supportive and knowledgeable service to students across face to face, and virtual channels. You will also engage in proactive communications to students via a range of channels and on a variety of topics.
As a Student and Campus Enquiries Coordinator, you will manage a high volume of enquiries and requests with a range of complexity. You will guide students through available interventions and identify when they would benefit from advice or intervention from colleagues in mental health and wellbeing, disability, or academic support teams.
You will work in a collaborative, student-centred way to unpick and resolve challenges with students and colleagues across the university, ensuring students are informed and empowered to make the right decisions for themselves.
Please note that we reserve the right to close this vacancy before the advertised closing date if sufficient suitable applications are received.
If you wish to discuss the job in further detail, please contact Charlie Shilingis, Student Information Manager, via email at <a href="mailto:C.Edge@mdx.ac.uk" rel="nofollow noopener" target="_blank">C.Edge@mdx.ac.uk</a> or Jen Tilley, Student and Campus Enquiries Leader, via email at <a href="mailto:J.Tilley@mdx.ac.uk" rel="nofollow noopener" target="_blank">J.Tilley@mdx.ac.uk</a>
Middlesex is committed to fostering an inclusive working environment. We encourage applications from underrepresented groups including people from Black, Asian and minority ethnic groups, disabled people, LGBTQ+ people, women, and gender non-conforming individuals. All recruitment decisions will be based on merit.
We value diversity and strive to create a fairer, more equitable work environment for our staff and students.
We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff diversity networks, campus facilities and services to support staff from different backgrounds.
Middlesex is home to a diverse community of professionals. We are a bronze award holder of the Athena Swan Charter and the Race Equality Charter, a Stonewall Top 100 employer and Gold award holder in 2023, and a Disability Confident Leader.
<h2>Job Details</h2>
Faculty/Executive Education &amp; Student Experience
Company MU Services Ltd
Location Hendon
Starting Salary £29,417 per annum
Grade Grade 4
Contract Type Permanent
Hours per Week 35.5
Date Posted Monday 12 October 2026
Closing Date Monday 26 October 2026
Interview Date Wednesday 04 November 2026
Reference ESE57

Student and Campus Enquiry Co-ordinator x4

Student and Campus Enquiry Co-ordinator x4

This job is no longer available

Talents

Recruiters

About