Student Assistant (Athletics Ticket Office – Work Study Preferred)

Location

Beaumont, TX

Job Type

Part-Time Student

Job Number

202500074

Home Org

Athletics Ticket Office

Opening Date

05/18/2026

Closing Date

8/31/2027 11:59 PM Central

FLSA

Non-Exempt

Job Summary

The Lamar University Athletics Ticket Office is seeking dependable, professional, and customer-focused Student Assistants to support ticket sales, game-day ticket operations, customer service, and office administration. This role provides hands-on experience in athletic operations, event management, ticketing systems, cash handling, and customer engagement. T****his application is for current Lamar University students applying for the Athletic Ticket Office Student Assistant / Work-Study position. Federal Work-Study eligibility is preferred, but not required.

Essential Job Functions

What You’ll Do – Position Responsibilities

• Assist with ticket sales during athletic events and office hours
• Provide customer service by phone, email, and in person
• Assist patrons with seating questions, ticketing concerns, and event information
• Verify and distribute will-call tickets and player pass lists in compliance with NCAA regulations
• Scan tickets and assist with event entry operations
• Handle cash and credit card transactions accurately and securely
• Assist with balancing cash sheets and event reconciliation procedures
• Support game-day setup, ticket windows, parking, gates, and guest list operations
• Perform clerical duties, including filing, data entry, and correspondence
• Make outbound group sales calls for non-revenue sports as assigned
• Assist Athletics staff with additional duties as needed

Minimum and Desired Qualifications

Minimum Qualifications:

• Must be a current Lamar University student in good standing
• Must be at least 18 years of age
• Strong communication and customer service skills
• Professional demeanor and reliability
• Ability to work evenings, weekends, and athletic event days
• Ability to stand for extended periods during events
• Ability to responsibly handle cash, credit card transactions, and customer information

Preferred Qualifications:

• Federal Work-Study eligibility
• Previous customer service, ticketing, retail, food service, or event experience
• Interest in athletics, sports operations, or event management
• Availability for office hours and athletic events

Physical Requirements

• Ability to stand and walk for extended periods during events
• Ability to lift up to 25 lbs as needed

Supplemental Information

Pay Rate / Salary:

Student Workers and Part-Time Hourly Workers:$9.00 - $12.00 per hour

Pay progression:

Year 1: $9.00/hour

Year 2: $10.00/hour

Year 3: $11.00/hour

Year 4: $12.00/hour maximum

Work-Study Student Workers:Flat $10.00/hour

Work-Study Requirement:

Work-Study eligible students are preferred, but Work-Study is not required.

Lamar University is An Equal Opportunity Employer

Lamar University is proud to provide employment preference to veteran applicants in accordance with Texas 805 Government Code, Section 657.003.

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.