Student Counselor

Key Responsibilities:

Student Guidance and Consultation:

• Provide one-on-one consultations with prospective students to understand their academic and career goals.
• Advise students on the appropriate English language courses, including IELTS preparation, based on their needs and aspirations.

Handling Walk-in Queries:

• Greet and engage walk-in students with a professional and friendly approach.
• Offer detailed information on available courses, fees, and schedule to assist students in making informed decisions.

Follow-up with Prospective Students:

• Make follow-up calls to prospective students who have shown interest in the programs, answering any questions and encouraging them to proceed with enrollment.
• Keep track of student queries and follow-ups, ensuring timely responses and assistance.

Lead Conversion:

• Assist in converting leads into enrollments by addressing their concerns, guiding them through the registration process, and highlighting the benefits of the training center.
• Provide tailored counseling to students seeking career or academic direction related to language proficiency and IELTS.

Support in Enrollment Process:

• Assist students with course registration, documentation, and payment processing.
• Ensure a smooth transition from inquiry to enrollment, ensuring students have all necessary information to begin their courses.

Student Relationship Management:

• Build and maintain long-term relationships with students by providing ongoing support and addressing their needs throughout their course.
• Monitor student progress and satisfaction, and assist in resolving any issues related to their studies or enrollment.

Promotional Activities:

• Participate in organizing workshops, seminars, or open-house events to promote courses and the training center.
• Help develop and promote marketing materials to attract prospective students.

Ongoing Student Support:

• Provide continuous advice and counseling to enrolled students regarding their progress, exams, and further language development.
• Offer assistance with IELTS exam preparation, providing study tips and resources as needed.

Collaboration with Faculty:

• Collaborate with the academic team to stay updated on course offerings, exam schedules, and any changes to the curriculum.
• Provide feedback from students to the academic team to help improve the courses and student satisfaction.

Skills and Qualifications:

• Excellent communication skills in English (spoken and written).
• Previous experience in student counseling or sales (preferably in education or training) (not compulsory - Freshers can also apply)
• Strong organizational and administrative skills.
• A positive, empathetic, and patient attitude toward students.

Pay: Up to ₹20,000.00 per month

Work Location: In person