Student Engagement Executive

Oxford Professional Education is a leading provider of professional training and globally-recognised qualifications.

Our courses span a range of disciplines which empower thousands of learners each year to flourish and progress in the work place – from apprentices to global business leaders.

Our delivery of exceptional educational courses and qualifications is the focus of everything we do. The commitment and passion of our people, to develop the skills and capabilities of our learners, remains at the core of our continued success. We are a diverse team of talented experts, an investor in innovative systems, and with exciting growth plans over the next two years.

If you share our vision and seek a career where you can make an impact, then we’d like to hear from you.

Student Engagement Executive

Location: Hybrid – Oxford (OX2 7LG)
Salary: £26,000 per year + quarterly bonus
Job type: Full-time, 35 hours per week (Monday to Friday)

About the role

Oxford Professional Education Group is seeking a Student Engagement Executive to support prospective learners throughout the student recruitment journey — from initial enquiry to enrolment.

This is a people-focused, entry-level professional role that blends customer service, relationship management, and consultative sales. You will play a key part in helping individuals choose the right qualification while delivering a positive, supportive experience.

Key responsibilities

• Responding to student enquiries via phone, email, live chat, and digital channels
• Providing accurate information on courses, study options, entry requirements, and enrolment processes
• Building rapport with prospective students and maintaining regular follow-up contact
• Supporting applicants through the decision-making process and into enrolment
• Attending virtual open days, webinars, exhibitions, and recruitment events
• Working towards individual and team targets related to student enrolments
• Maintaining accurate records of all communications using a CRM system
• Preparing course information packs, quotations, and enrolment documentation
• Supporting market and competitor research to inform recruitment activity
• Working closely with internal teams to ensure a smooth onboarding experience

About you

We are looking for someone who is:

• A confident communicator, both written and verbal
• Highly organised with strong attention to detail
• Customer-focused and comfortable building relationships
• Motivated, proactive, and keen to develop professionally
• Able to manage multiple priorities in a fast-paced environment
• Comfortable working towards targets and deadlines
• Confident using digital systems (CRM experience is desirable but not essential)

We welcome applications from candidates with a range of backgrounds and experiences. Full training will be provided.

What we offer

• Salary of £26,000 per year plus a quarterly bonus scheme
• 25 days annual leave plus bank holidays
• Hybrid working (2 days per week in the office)
• Private medical insurance
• Company pension scheme
• Cycle to work scheme
• Health and wellbeing programmes
• Funded training opportunities following probation
• Supportive, collaborative working environment

We are a dog friendly office

Job Types: Full-time, Permanent

Pay: £26,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Private medical insurance
• Work from home

Ability to commute/relocate:

• Oxford OX2 7LG: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Administrative: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Oxford OX2 7LG