Student Experience Coordinator

The Hunt is excited to be partnering with Unite Health to find a warm, highly organised Student Experience Coordinator to join their close-knit team in their new South Yarra home.

Established in 2012, Unite Health is the exclusive provider of APPI Pilates teacher training across Australia and New Zealand and a leading provider of Pilates education, having supported more than 10,000 students through their education journey.

This is a hands-on role at the heart of the Unite Health student experience. You'll be a key point of contact for students, prospective students and alumni, while coordinating the administration that keeps courses, certification processes and the South Yarra studio running smoothly.

What you'll be doing

• Deliver warm, responsive support to students across email, phone and in person
• Manage the student inbox and ensure enquiries are followed through to resolution
• Coordinate certification exams, including communication with students, examiners and venues
• Support course enrolments, transfers and general student administration
• Help coordinate course setup and the smooth running of the South Yarra studio
• Manage studio supplies, venue bookings and day-to-day office requirements
• Maintain accurate records and organised administration
• Work closely with the Operations Manager, General Manager and wider Unite Health team

About you

You're someone who genuinely enjoys being organised and helping people.

You take pride in getting the details right, follow things through and enjoy being the reliable person others can count on. You'll be equally comfortable communicating with a student as you are working through a busy inbox or coordinating the detail behind an upcoming course.

You'll ideally bring:

• 3+ years' experience in customer service, administration, coordination or a similar support role
• Exceptional organisation and attention to detail
• Warm, professional written and verbal communication
• Strong time management and the ability to juggle competing priorities
• A genuine love of delivering an exceptional customer or student experience
• Reliability, ownership and strong follow-through
• Confidence using Microsoft Office, Zoom and Google Drive
• An interest in health, wellness, movement or education
• Experience using CRM or LMS platforms such as HubSpot or Moodle would be highly regarded, but isn't essential.

Why Unite Health?

This is an opportunity to join an established and respected health and education business with a passionate community of students, educators and movement professionals.

You'll work from Unite Health's beautiful new South Yarra location, close to South Yarra Station, alongside a warm and close-knit team. You'll also have opportunities to undertake Unite Health courses and become part of a business genuinely passionate about movement and education.

This is a full-time, onsite role, Monday to Friday, 8:30am–5:00pm.

If you love people, organisation and being the person others can rely on, I'd love to hear from you.

About The Hunt

The Hunt is a Melbourne-based talent consultancy partnering with growing businesses across wellness, lifestyle and professional services.

We believe great recruitment is about more than filling a role. It's about understanding the people, culture and opportunity behind it and creating thoughtful, long-term matches between exceptional people and businesses.

I'll be personally partnering with Unite Health throughout this search and look forward to hearing your story.