Student Financial Services Administrative/Processing Assistant (Part-Time)

The College of Westchester, an Associate degree- and Baccalaureate degree-granting college, is seeking a part-time Student Financial Services Administrative Assistant.

Qualifications:

• Minimum two year degree.
• Title IV and NYS financial aid experience preferred
• Excellent customer service skills/work courteously and professionally with students and families.
• Ability to set priorities, meet deadlines and handle multiple tasks along with the energy to work in a fast-paced environment with frequent interruptions.
• Ability to work independently as well as part of a team.
• Ability to exercise flexibility, initiative, good judgment and discretion.
• Problem solving abilities and special attention to details

Duties and Responsibilities:

• Front line student customer service position performing general administrative assistant and clerical work; schedule appointments for Student Financial Services (SFS) staff; monitor, order, distribute and maintain SFS office supplies; receive, sort and send SFS mail, emails and texts.
• Assist Associate Director of Student Financial Assistance with various financial aid processing projects
• Assist in preparing student financial aid files
• Prepare/maintain monthly SFS Staff work schedule and distribute to staff
• Monitor work flow of the front office and assist students
• Perform a variety of work in student assistance as relates to the financial aid process, such as helping students navigate financial aid paperwork; be able to identify missing documents for students when a student inquires on their financial aid status. In addition assist with the Student Services office in Academic matters that pertain to students and their financial aid
• Organize and maintain the student filing system for both active and inactive students
• Scan documents into the student information system
• Other duties as assigned

Hourly Range for part-time position: $16.83 – $18.27 per hour

NYS Sick Time Accrual is offered to part-time employees.

Please send cover letter, resume, and desired hourly rate to [email protected]. Only those candidates selected for an interview will be contacted. No phone calls please.