Student Life Officer

Job Responsibilities:

Hostel Management:

• Daily Operations & Logistics: Oversee room allocations, check-ins/check-outs, unit preparations, and routine administrative documentation.
• Resident Welfare & Discipline: Enforce hostel rules to maintain a safe, clean, and conducive living environment for female residents.
• Student Support & Incident Handling: Act as the main point of contact for resident inquiries, complaints, maintenance requests, and emergencies.
• Coordination & Engagement: Liaise with university departments and vendors, while supporting student activities and emergency responses.

Other Responsibilities:

• Transportation Management: Oversee the student bus application system, address transit complaints, and coordinate maintenance and ICT requirements with relevant divisions.
• Medical & Hospital Support: Assist hostel students with medical needs, including arranging transport, accompanying them to clinic or hospital visits, and processing medical insurance claims.
• Insurance Administration: Manage student insurance coverage by handling new activations, processing status updates (graduations, deferrals, withdrawals), and resolving insurance-related queries.
• Departmental Requisitions & Logistics: Process Purchase (PRF), Job (JRF), and Material (MRF) Requisition Forms for the SLD department, ensuring accurate submission, tracking, and vendor/bookstore coordination.
• Student Liaison & Support Services: Guide students toward university resources (counseling, academic mentoring, administration) and assist university divisions, such as Academics, in contacting students.

Job Requirements:

• A minimum of Bachelor's Degree of related fields.
• Knowledge of hostel administration, student welfare, and university policies.
• Strong organisational administrative, and record management skills.
• Good communication, and interpersonal skills with students and stakeholders.
• Ability to handle student discipline, conflict resolution, and emergency situations.
• Ability to work independently, maintain confidentiality, and work flexible hours when required.