Student Mentor

Job Summary

We are looking for a dedicated and student-focused Student Mentor to support students throughout their academic journey. The candidate will be responsible for regular student interaction, academic coordination, fee follow-ups, maintaining student records, and ensuring a positive student experience.

Key Responsibilities

• Act as the primary point of contact for assigned students.
• Mentor and guide students regarding academic progress, attendance, assignments, and institutional processes.
• Conduct regular follow-ups with students to understand their academic and personal concerns.
• Coordinate with faculty and academic teams to resolve student-related issues.
• Monitor student attendance, academic performance, and engagement.
• Follow up with students regarding fee payments and pending dues.
• Maintain accurate student records and update data in ERP systems.
• Prepare and maintain reports related to student attendance, fees, academic progress, and engagement.
• Use MS Excel for maintaining student data, reports, trackers, and analysis.
• Assist students with course registration, examinations, certificates, and other academic requirements.
• Communicate important academic and administrative updates to students.
• Identify students who require additional support and coordinate with the relevant departments.
• Support student retention and ensure regular engagement throughout the program.
• Handle student queries professionally through calls, emails, WhatsApp, and in-person communication.
• Perform other academic and administrative responsibilities assigned by the management.

Required Skills & Qualifications

• Bachelor's or Master's degree in any relevant discipline.
• 1–3 years of experience in student mentoring, academic coordination, admissions, education, or student support.
• Excellent communication and interpersonal skills.
• Good knowledge of MS Excel, Word, and Google Workspace.
• Strong follow-up and coordination skills.
• Good organizational and time-management abilities.
• Ability to handle student queries patiently and professionally.
• Comfortable with fee collection and payment follow-ups.
• Experience with ERP/student management systems will be an added advantage.

Location- Yelahanka Bangalore

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person