STUDENT RELATIONS

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STUDENT RELATIONS

Here at ConsultingPress we are always looking for fresh talents to join our team. We are looking for online marketing specialist in London UK in Strategic Planning department. Please read carefully what we require and what we offer and use our online form for submission.

• Department: Operations Support
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน)

หน้าที่รับผิดชอบ

• Build and maintain strong relationships with students and parents to ensure customer satisfaction and a positive learning experience
• Coordinate and manage class schedules, including make-up classes, and confirm schedules accurately with students, parents, teachers, and related teams
• Follow up with students approaching course completion and recommend suitable courses based on their learning needs and goals
• Support course renewal and encourage students to continue their learning journey with BLKGEM
• Manage classroom schedules and utilization effectively to support both existing and new students
• Monitor student attendance and maintain accurate and up-to-date class records
• Prepare and manage relevant documents, including receipts, agreements, and attendance records
• Handle inquiries, feedback, and concerns from students and parents, and coordinate with relevant teams to resolve issues
• Create a positive customer experience that encourages continued enrollment and referrals
• Work 5 days per week, with days off that may fall on weekdays and not necessarily Saturday-Sunday

คุณสมบัติ

• Bachelor’s degree in any field
• Experience in Sales, Customer Relationship, Customer Service, Education, or related fields is preferred
• Strong communication and interpersonal skills with a service-minded attitude
• Good sales and negotiation skills with the ability to understand customer needs
• Strong coordination, problem-solving, and follow-up skills
• Detail-oriented, organized, and able to manage multiple tasks
• Passion for working with students and parents
• Experience in education, music, entertainment, or academy business is a plus

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