Student Services Coordinator

Principal Accountabilities/Responsibilities:

• Posts account adjustments (calculate drop adjustments according to policy).
• Processes payments, provide billing customer service, assist students with account inquiries.
• Upload financial contracts and Radius applications.
• Maintain business office fax, business office email, and google texting for all students.
• Enter student ACH information.
• Assist students with completing the FAFSA, MPN, & Loan Entrance Counseling.
• Provide financial aid customer services and assist with federal aid and scholarship inquiries.
• Primary contact for all student phone calls and walk-ins.
• Process student disbursement letters and exit counseling.
• Performs related accountabilities/responsibilities as required or directed.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Minimum Qualifications Knowledge/Education Experience Licensure, Registration, Certification Technical School Business/Accounting Certificate or High School Diploma (GED/HiSET) or related on-the-job experience.

Computer skills, basic math, knowledge of spreadsheets, bookkeeping software and customer service experience

N/A

Desired Qualifications Knowledge/Education Experience Licensure, Registration, Certification Bachelor’s Degree in Accounting or equivalent preferred and 2 years’ experience in accounting and or bookkeeping.

Computer skills, basic math, knowledge of spreadsheets, bookkeeping software and customer service experience

N/A

Physical Requirements: Work requires little or no physical effort. Lifting or performing other work requiring light physical exertion (up to 30 pounds) is intermittent (not a routine part of the job) and secondary to the job.

Environmental Conditions: Work is performed under basically normal working conditions as in a standard office environment.