Student Services Coordinator

REPORTS TO: Director of Student Services

FLSA STATUS: Hourly Non-exempt

OVERVIEW: The Student Services Coordinator provides quality programs and services that facilitate access, and foster academic, career and personal success for all students.

BUSINESS CONTRIBUTION: The Student Services Coordinator position supports the Student Services function by providing a broad range of student activities and that promote student engagement and professional development.

Student Services Coordinators accomplish this through:

• Offers placement assistance and career development to students and graduates
• Coordinates and facilitates student activities
• Provides excellent customer service to students and handles their requests in a timely manner
• Develops and maintains employer relationships
• Maintains accurate records and documentation

ESSENTIAL FUNCTIONS:

Offers placement assistance and career development to students and graduates

• Teaches students skills in resume writing
• Assists students with job searches and job search strategies
• Prepares students for interviews with interviewing techniques
• Provide job leads and maintains job bulletin board
• Informs students of job fairs and local recruitment efforts

Coordinates and facilitates student activities

• Coordinates and facilitates Student Government Associations and Student Organizations
• Assist in the coordination of the Graduation ceremonies
• Participate in Community and Civic Events
• Responsible for monthly student newsletter and all other student communication

Provides excellent customer service to students and handles their requests

• Communicates to students in a professional manner via telephone, email or in person
• Fulfills students requests for degree shipments, ID's, and all other student services inquires

Develops and maintains employer relationships

• Provides placement assistance to employers
• Assist employers with resume referrals
• Administer job orders

Maintains accurate records and documentation

• Manages student databases
• Administers and logs Graduate and Alumni survey forms
• Maintains accurate records on graduates
• Ensure Graduates have completed all the necessary documentation and are cleared of all obligations

PHYSICAL DEMANDS:

The employee may occasionally lift and/or move up to 25 pounds. The employee may be required to stand or sit for long periods of time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

Professional office setting; controlled indoor climate; noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LOCATION:

This position is an onsite position located at your campus unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.

Job Specification

Student Services Coordinator

Knowledge, Skills, and Experience

The Student Services Coordinator provides quality programs and services that facilitate access, and foster academic, career and personal success for all students

Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in the Director of Student Services position.

• Knowledge:

  • Career development
  • Business acumen
  • Student progression
  • Employment practices

• Skills:

  • Planning and Organizing - prioritizing the work activities, needs, and goals of the department in conjunction with the mission and vision of Southeastern College.

• Education, Experience, and Training:

  • The Student Services Coordinator should have a minimum of an Associate's degree but a Bachelor's degree is preferred. And have at least two years of related experience.

Location:

This position is an onsite position located at your campus unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.

Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

BENEFITS

• 401(k)
• 401(k) matching
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid time off