Student Services Temporary - Federal Work Study

Hourly Rate

$15.15/per hour

Not Eligible for Benefits

This is a part-time, temporary position not eligible for benefits.

Work Schedule

Mon-Fri, Business Hours. Flexible Up to 19.50 Per Week.

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision—creating excellence in education for a better world.

We focus on people—not profits.

With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we’re changing college.

We don’t just support our community—we help build it.

We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.

Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Job Summary

This position in Admissions & Records Welcome Desk at Chandler Gilbert Community College provides comprehensive support to students seeking assistance with resolving admissions, records, registration, and payment related services in a one-stop enrollment services model to new and continuing students with high levels of accuracy and customer service.

Essential Functions

Provides support for the Enrollment Services welcome desk.

Assists with self-service computer stations.

Aids students with admissions, records and registration processes, guiding students through process and next steps.

Make referrals to other departments based on student needs.

Provides customers with clear, complete and accurate responses to their questions and document interactions in the Student Information System (SIS) and various systems,.

Other Enrollment Services related support or other duties as needed.

Minimum Qualifications

Customer service experience involving a high volume of public contact.

Effective interpersonal skills and written communication skills.

Knowledge of office productivity software (Microsoft Office Suite, Google Suite, etc.) and computer technology.

Desired Qualifications

Experience working in a student support area in higher education.

Experience working with students from diverse backgrounds and cultures.

How to Apply

Steps to Apply:

Upload the following documents:

• Federal Work Study Eligibility Confirmation (you will receive this in an email after completing the FWS Interest Form)

• Resume

• For help with the application process, schedule an appointment with Career Services cgc.edu/careers

Missing materials or incomplete employment history will not be considered.

Additional Requirements

In order to qualify for a Federal Work-Study (FWS) job, a FAFSA (Free Application for Federal Student Aid) must be on file for the current award year and have eligible financial needs based on the college requirements. Please contact the Office of Financial Aid for more information prior to applying to a Federal Work-Study job.

• FWS is a need-based, federally funded program.
• FWS requires the completion of a Free Application for Federal Student Aid (FAFSA), and confirmation of federal work-study eligibility as determined by the financial aid office.
• FWS does not directly pay for tuition, and funds are only available to eligible students attending a minimum of six (6) degree applicable hours in a federal student aid eligible program.
• The FWS award amount is based on your FAFSA results and college funding availability, which will determine the number of hours available to work while supporting the students academic goals.
• For more detailed information, please go to the Department of Education's Federal Work-Study Program website.

Posting Close Date

Open until filled.

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.