Student Success Coordinator

• Full-time 38 hours per week, fixed-term contract till April 2030.
• Warrnambool Campus
• $97,157 per annum, plus superannuation

The Student Success Coordinator provides operational leadership for SWTAFE’s Student Success Program, funded through the Wrap Around Services Program under the National Skills Agreement Improved Completions initiative. The role coordinates team delivery, quality, reporting and continuous improvement of early intervention activity that strengthens retention, completion, belonging and wellbeing outcomes.
  
Working with substantial independence, the coordinator interprets student risk information, sets priorities, supervises three Retention Officers and makes judgement-based decisions about intervention, referral, escalation and resource deployment, with particular focus on students most at risk of disengaging during the early stages of training.
 
The must haves
  
Mandatory requirements

• Relevant qualifications in student support, careers, education, case management, social sciences or a related field, together with substantial relevant experience; or an equivalent combination of relevant experience, education.
• Employee Victorian Working with Children Check
• Satisfactory National Police Records Check
• Current Victorian Driver License

Highly desirable requirements

• Certificate IV - Training and Assessment or similar teaching qualification
• Previous experience working in an educational or training environment
• Experience leading or coordinating a small team, project or service response in a student support, education, community services or related environment.

About us
SWTAFE is the leading vocational education provider in South West Victoria. 
We offer a diverse range of courses across various industry sectors, spanning from healthcare and business, to trades, technology, arts and agriculture and more.

We are committed to ensuring our graduates are well-prepared to navigate the challenges of the dynamic job market of today, and are equipped with the skills build a successful future career.

As a place to work, we strive for a supportive, diverse workplace culture that encourages personal and professional growth, and in 2023 SWTAFE was ranked #1 in the Victorian TAFE sector for staff satisfaction.

What we can offer you

• Priority applications to a Warrnambool council-run day care facility
• Fun social club with health and wellbeing activities
• Employee recognition program
• Continuous opportunities for tailored learning and development
• Accessible Employee Assistance Program including an easy to navigate app

Any Questions? Please contact:
Jan Mackenzie, Manager – Student Engagement and Support 
☎ [0400 036 901](tel:0400 036 901)
✉ [email protected]
  
A full position description is available from the Careers at SWTAFE webpage.
  
Applications close:  Sunday, 11 October 2026
 
Successful applicants will require a Working with Children Check and a National Police Record Check.
  
How to apply If this role resonates with you and you have the necessary skills and experience, then we would love to hear from you.

To apply for the role, please click ‘Apply for this job’ and provide a copy of your current resume and cover letter, which addresses the key selection criteria outlined in the position description.
  
Don’t forget that you can utilise the SEEK website for great advice and resources, from resume writing through to interview tips.
  
For local support in the South West with job readiness skills (from resume writing to interview tips), please contact the South West Skills and Jobs Centre.
http://www.swskillsandjobscentre.com.au/
Email: [email protected]
Phone: [03 5564 8515](tel:03 5564 8515)
  
If you require any adjustments to assist you with your application, please contact South West TAFE's Recruitment Team on [03 5564 8711](tel:03 5564 8711) or by emailing [email protected]
 
South West TAFE is a child safe and equal opportunity employer; fostering a fair, safe and inclusive environment and embraces all forms of diversity.
 
We strongly encourage applications from people with a variety of attributes, including but not limited to:  

• A person with a disability
• Aboriginal and/or Torres Strait Islander
• Culturally and linguistically diverse
• LGBTIQA+