Student Support Advisor

Company: WS Training part of Brightpeak Group

Position: Student Support Advisor
Hours: 22.5 hours per week | Term Time Only
Location: Derby
Start Date: November 2026

About us:

WS Training is committed to providing high-quality education and support to its students. We value integrity, inclusivity, and excellence in all aspects of our work. Our team is dedicated to creating a supportive and dynamic environment for both staff and students.

About the Role:

As a Student Support Advisor, you will be responsible for supporting learners by offering impartial and confidential advice on a range of issues, including personal, academic, financial, disabilities, specific learning difficulties, mental health, and wellbeing. Your role will involve providing pastoral support from the point of enrolment and throughout their learning journey, including welfare and attendance.

Desired Education/Qualifications:

• Subject support qualification at Level 2 in Literacy or Numeracy.

Behaviours & Attitudes:

• Flexible
• Team Player
• Self-Motivated
• Seeks continuous improvement
• Approachable
• Interpersonal

Preferred Experience:

• Experience in education for young people, welfare, and/or pastoral care is advantageous.

Why Join Us?

• Supportive work environment
• Opportunity to make a real difference in students' lives
• Term-time working with school holiday breaks

If you are passionate about student welfare and have the necessary skills and experience, we would love to hear from you!

• Do you have an understanding and caring nature?
• Do you have experience in Safeguarding?
• Do you have a welfare background?
• Can you keep calm in challenging situations?
• Can you offer personal support?

Important Information:

Should you be shortlisted, an application form will be sent to you as part of our safer recruitment process. In line with KCSiE guidance, we cannot accept CVs alone.

Due to the nature of the role and our commitment to safeguarding, successful applicants will be subject to an enhanced DBS check, Right to Work checks, and must fully disclose spent, unspent and protected convictions, cautions, reprimands and warnings.

If you do not hear from us, please assume that you have not been shortlisted on this occasion.

Job Types: Part-time, Permanent

Pay: £12.88 per hour

Benefits:

• Additional leave
• Company pension
• Health & wellbeing programme
• Referral programme

Application question(s):

• Do you hold a full driving licence and have your own vehicle?
• Do you have safeguarding and/or welfare experience?

Work Location: In person