Student Support & Admission Officer

Purpose of the Admission Officer role:

The admission officer advises students-parents for their learning needs through structured Counselling Sessions to improve student outcomes and help students succeed academically.

As an Admission Officer, you are expected to:

1. Contribute towards revenue generation by working on the sales targets.

2. Selling/up-selling/cross-selling the company's exclusive range of education courses to existing & prospective students.

3. Responsible for converting new/ qualified leads into successful admissions, in turn achieving the assigned sales target.

4. Update student information in the system for lead management and follow-ups.

5. Attend regular training sessions on Product Knowledge and Sales Skills to achieve and exceed growing Sales target(s).

6. Ensure adherence to internal process and compliances.

To be successful in the Admission Officer role, you are required to have: 1. Ability to handle students and parents in an empathic & patient manner

2. Must have strong sales, persuasion, and negotiation skills.

3. Proficiency in Microsoft Office and writing emails & comfortable while working on software related to sales & services.

4. Fluency in English and Regional Language.

Must to have Attitude:

1. Customer Orientation

2. Sense of Ownership and Accountability.

3. Result orientation

4. Emotional intelligence for working in a team.

Qualification:

1. Must have a bachelor's degree.

2. Preferred BTech / MBA /Masters in Psychology, Education, etc. Experience:

3. Previous experience in counselling in education or career counselling. 2. Previous experience of Business to Customer (B2C) sales across industries.

Key Interactions:

• External

• Students, Parents.

• Internal

• Branch Academic & Non-Academic teams.

• Regional Student Support Centre.

• Regional Sales & Operations Team.