Student Support Executive

About the role

Be part of an international education environment and play an important role in keeping our daily operations running smoothly. This role is ideal for someone who enjoys working with people, handling a variety of tasks, and being part of a multicultural and international environment. You will have the opportunity to work across different areas of ELC, including administration, student support, agent communication and general office operations.

Key responsibilities

• Handle daily administrative and clerical tasks
• Manage documents, records, data entry and filing
• Respond to enquiries and assist with general coordination
• Communicate with students, agents, staff and external parties when required
• Assist with student-related matters and group arrangements when needed
• Support communication and coordination with the China market
• Assist with basic social media updates and simple design materials
• Coordinate with different departments to follow up on tasks and requests
• Provide general office and operational support
• Handle ad-hoc tasks and other duties as assigned

About you

• China market experience or strong interest in the China market is a top priority
• Mandarin-speaking candidates are highly encouraged to apply
• Good communication, organisational and coordination skills
• Responsible, proactive and willing to learn
• Able to multitask and work independently
• Basic design skills and social media experience are an advantage
• Previous experience in administration is an advantage