Student Support Executive

Job Summary

You will accurately process student applications, maintain records, support bilingual communications, manage data compliance, coordinate admissions activities, and assist recruitment events to enhance the student admissions experience.

Responsibilities

Verify student application documents and maintain digital records to ensure accuracy and completeness

Communicate with prospective students, parents, and agents in English and Mandarin to provide clear information and translate materials as needed for effective understanding

Update and manage student databases with strict adherence to data protection policies and institutional regulations

Schedule interviews, admission tests, and counsellor appointments to support efficient admissions operations

Assist the admissions team during recruitment events, webinars, and agent training sessions by collecting and providing feedback to improve processes and student experience

Organize and prioritize multiple tasks to meet deadlines in a fast-paced environment using strong time management skills

Preferred competencies and qualifications

Minimum GCE O Level qualification; Diploma or Bachelor’s degree in any discipline is preferred

Prior experience in administration, customer service, or education is an advantage

Demonstrated ability to learn proactively and adapt to new processes