Student Support Officer

About the role

The Student Support Officer plays a vital role in enhancing student wellbeing, resilience, and pro-social behaviours by collaborating with wellbeing teams and school counselling services. They deliver evidence-based individual, small group, and whole-school programs, improving both learning and wellbeing outcomes. The role involves building support networks with staff, families, and community agencies, facilitating smooth transitions between schools and post-school pathways, and establishing referral pathways to appropriate external services. Student Support Officers assist in data collection to evaluate wellbeing initiatives and contribute to implementing departmental wellbeing priorities. Key challenges include understanding complex factors affecting student wellbeing, such as mental health and cultural identity, while maintaining empathy, confidentiality, and non-judgemental support. They must also work flexibly, adapting to the evolving needs of the school community to provide timely and effective assistance, ensuring holistic support that promotes positive student outcomes and community relationships.

PLEASE NOTE: This job requires a Diploma or Higher qualification in social work, youth work, welfare or related discipline

Key responsibilities

• Enhance student wellbeing and learning outcomes in partnership with the wellbeing team and the school counselling service
• Provide individual and targeted wellbeing support
• Deliver whole of school wellbeing initiatives and programs that are evidence-based
• Work collaboratively with external agencies
• Create referral pathways for students and families to child and family support agencies

About you

• Diploma or Higher qualification in social work, youth work, welfare or related discipline
• Knowledge of and commitment to the Department's Aboriginal education policies
• Valid and current Working with Children Check clearance