Student Technologist

SUMMARY

This is skilled technical work administering support for a Windows based desktop environment. The Computer intern will provide end user technical support for Court Administration staff.

ESSENTIAL DUTIES

• Provides responsible technical support for a Microsoft Windows based desktop/tablet environment for Court Administration’s computer users
• Provides technical support for Windows tablets, non-Windows based tablet and smart phone devices
• Performs technical support on all court electronic systems as required
• Installs, supports and maintains desktop computers, laptops, tablets, mobile devices and peripherals ensure effective equipment operation
• Assists users with problem resolution in the operation of computer hardware and software in the five Palm Beach County courthouses
• Participates in large and small technology projects as needed
• Establishes working relationships with judges, court personnel, attorneys, law enforcement, social services, witnesses, and the general public
• Performs related work as required

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.

MINIMUM QUALIFICATIONS / KNOWLEDGE, SKILLS & ABILITIES

Must be current student of an accredited schooling program, university or college.

Preferred:

• IT desktop support background

KNOWLEDGE SKILLS AND ABILITIES:

• Customer service skills

ADDITIONAL INFORMATION

Incomplete applications will not be considered. Applications will continue to be received until the position is filled.Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. We are an Equal Opportunity Employer. We do not discriminate against any of the protected classes.

If you are a person with a disability who needs any accommodation in order to participate in the interviewing process once selected, you are entitled, at no cost to you, to the provision of certain assistance. Please contact the Americans with Disabilities Act Coordinator, Palm Beach County Courthouse, 205 North Dixie Highway West Palm Beach, Florida 33401; telephone number (561) 355-4380 at least 7 days before your scheduled either in-person or telephonic interview; if you are hearing or voice impaired, call “711.”