Studio Coordinator, Admin, Marketing & Workshop Instructor

Full Time | Anatolia Art Studio | Melbourne

Anatolia Art Studio is a creative workshop studio offering unique, hands on art and craft experiences, including our popular Turkish Mosaic Lamp Workshops and a growing range of creative classes.

We are looking for an organised, energetic and creative person to join our Melbourne studio full time.

This is a diverse role covering administration, customer service, staff rostering, studio operations, workshop instructing and marketing. We are looking for someone who can take ownership of the day to day operations of the studio while also helping us grow bookings and build our presence in Melbourne.

The Role

Your responsibilities will include:

Administration and Customer Service

• Managing customer enquiries by phone, email and social media

• Managing public, private and corporate workshop bookings

• Preparing quotes, invoices and booking confirmations

• Following up new enquiries and potential bookings

• Managing cancellations, rescheduling and customer requests

• Maintaining organised booking and customer records

• Handling general studio administration

Rostering and Studio Operations

• Preparing and managing weekly staff rosters

• Coordinating instructors and assistants based on upcoming bookings

• Monitoring class numbers and staffing requirements

• Communicating roster changes with the team

• Making sure workshops are properly prepared before customers arrive

• Monitoring stock and workshop materials

• Keeping the studio organised, clean and presentable

• Helping manage the overall day to day operation of the Melbourne studio

Workshop Instructing

• Learning how to deliver our workshops

• Assisting with workshops during training

• Progressing into independently instructing workshops

• Welcoming customers and creating an enjoyable studio experience

• Setting up and packing down classes

• Assisting with private and corporate events

• Occasionally assisting with mobile workshops and events outside the studio

Full workshop training will be provided, therefore previous teaching experience is not essential.

Marketing and Social Media

• Managing and creating content for Instagram, TikTok and other social platforms

• Taking photos and videos during workshops

• Creating Reels, Stories and short form video content

• Creating promotional material using Canva

• Assisting with Meta and Google advertising

• Preparing and sending email marketing campaigns

• Promoting seasonal campaigns including Christmas, Mother's Day, Valentine's Day and school holidays

• Helping grow private parties, birthdays, hens events and corporate bookings

• Reaching out to businesses, event organisers and potential corporate clients

• Following up previous customers and enquiries

• Helping develop new promotions and ideas to increase studio sales

Who We Are Looking For

We want someone who is comfortable taking responsibility and can see what needs to be done without having to be given every individual task.

You should be organised, reliable, friendly and confident dealing with customers.

The ideal person will:

• Have strong communication and customer service skills

• Be highly organised and able to manage multiple priorities

• Be confident working independently

• Be comfortable managing staff rosters

• Have an interest in art, creativity and events

• Be confident using social media

• Be comfortable appearing in or creating social media content when required

• Have good computer and administration skills

• Be comfortable communicating with customers by phone and email

• Be willing to learn how to instruct our workshops

• Be available for some evening and weekend work

Experience with Canva, Meta Business Suite, Google Ads, email marketing, booking platforms or similar systems would be highly regarded.

What We Offer

This is much more than a standard administration role.

You will be involved in the overall operation and growth of Anatolia Art Studio Melbourne. One day you may be organising the staff roster and responding to corporate enquiries, while another may involve creating content, preparing a marketing campaign or running a workshop.

For the right person, there is significant opportunity to grow with the business and take greater responsibility for managing the Melbourne studio.

Employment: Full Time

Hours: Approximately 38 hours per week

Location: Melbourne, Victoria

How to Apply

Please send us your resume together with a short introduction about yourself and why you would be a good fit for Anatolia Art Studio.

Please also tell us about any experience you have in administration, customer service, marketing, social media, events, art or teaching.

Anatolia Art Studio
Melbourne, Victoria

Pay: $55,000.00 per year

Work Location: In person