Studio Coordinator

School of Rock is the world’s leading music education franchise, dedicated to changing lives through the power of music. With more than 440 locations across 18 countries, the organization helps kids, teens, and adults learn music through a performance-based, patented curriculum. Students gain confidence and real-stage experience, performing in thousands of live shows each year and participating in a vibrant, supportive community. School of Rock also supports entrepreneurs through a proven franchise model with comprehensive backing in curriculum, marketing, IT, and operations. The culture centers on positivity, growth, and creating rewarding experiences for students and their families.

Role Description: The Studio Coordinator is a full-time, on-site position based at the School of Rock location in Perth, WA. In this role, the coordinator manages daily studio operations, including greeting students and families, handling inbound calls and emails, and scheduling lessons, rehearsals, and events. The position supports sales activities by providing program information, conducting tours, processing enrollments, and helping to meet enrollment and retention goals. The Studio Coordinator assists with customer service, addressing inquiries and concerns, maintaining student records, and ensuring a welcoming, safe environment. Additional responsibilities include supporting marketing initiatives, such as social media updates, local outreach, and event promotion, and collaborating with instructors and leadership to deliver a smooth and engaging studio experience.

Qualifications:

• Candidates should possess strong Communication skills, including clear verbal and written communication and the ability to interact effectively with students, families, and team members.
• Candidates should possess excellent Customer Service skills, with a focus on creating positive experiences, handling inquiries, and resolving issues professionally.
• Candidates should possess a solid understanding of Music or a strong interest in contemporary music, bands, and live performance, enabling connection with the School of Rock community.
• Candidates should possess basic to intermediate Sales skills, including comfort discussing programs, guiding enrollment decisions, and supporting retention efforts.
• Candidates should possess foundational Marketing skills, such as assisting with social media, local promotions, and studio events to grow awareness and engagement.
• Additional beneficial qualifications include experience in education or performing arts environments, proficiency with scheduling or CRM software, strong organizational and time-management abilities, and the capacity to work on-site during afternoons, evenings, and weekends as needed.

Pay: Up to $60,000.00 per year

Work Location: In person