Studio Coordinator (Reception) - Phuket

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Responsibilities:

• Oversee daily studio operations, including cleanliness, organisation, equipment readiness, and overall studio functionality.
• Welcome and assist clients at the front desk, providing professional and friendly customer service throughout their studio experience.
• Manage trainer and instructor schedules in line with daily class timetables.
• Handle and respond to client enquiries via WhatsApp, Instagram DM, LINE Official, and email during working hours.
• Introduce studio services and packages, convert enquiries into trial sessions and memberships, and support client retention initiatives.
• Manage specialised services, including Hyperbaric Oxygen Therapy (HBOT) sessions, and coordinate with relevant staff to ensure a smooth client experience.
• Collect and record daily payment receipts and transaction documents, verify POS sales reports, and prepare financial documents for the accounting team.
• Coordinate with the Operations Manager and internal team to ensure smooth daily operations and high service standards.

Qualifications:

• Bachelor's degree in any field.
• Fresh graduates are welcome to apply.
• Experience in Reception, Hotel, Customer Service, Front Office, or other customer-facing service roles is an advantage.
• Good command of English, with the ability to communicate with international clients.
• Knowledge or interest in Pilates, Fitness, Wellness, or HBOT would be a plus.

Location: Chalong, Phuket

• Working Hours: 08.00–19.00, 5 days/week.
• 2 days off per week, not fixed on weekends.

Benefits:

• Variable bonus (based on company performance).
• 7 Days annual leave after passing 3-month probation.
• Social Security
• Etc.