Studio Experience Team Member

Club Pilates – Idaho Falls

Club Pilates Idaho Falls is hiring a high-energy, people-focused Studio Experience Associate to help drive membership growth and deliver an exceptional member experience.

This is not just a front desk role. This is a sales + service position for someone who loves building relationships, following up consistently, and hitting goals.

In our small-market community, trust and follow-through matter. We’re looking for someone who is confident in sales conversations, motivated by performance metrics, and takes pride in creating a polished, welcoming studio environment.

What You’ll Do

• Greet members and guests with professionalism and energy
• Book, confirm, and convert Intro classes
• Execute consistent lead follow-up and membership presentations
• Support monthly sales goals and studio performance metrics
• Drive retention through strong member relationships
• Maintain accurate CRM notes and data tracking
• Keep the studio clean, organized, and class-ready
• Support retail sales, events, and local outreach

What We’re Looking For

• Comfortable in a sales-driven environment
• Confident discussing pricing and asking for the sale
• Strong follow-up habits and attention to detail
• Positive, outgoing, and relationship-oriented
• Able to work evenings and weekends
• 1+ year in hospitality, retail, fitness, or customer service preferred

What Success Looks Like

• Intros convert
• Leads are followed up on daily
• Membership goals are supported
• Members feel welcomed and valued
• Studio operations run smoothly

If you thrive in a goal-oriented environment, love connecting with people, and want to be part of a growing wellness community, we’d love to meet you.

This role also earns Commission & Bonus based on KPIs.

Application Question(s):

• Are you available to work on the weekends? Saturday and/or Sunday?

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Idaho Falls, ID 83406 (Required)

Work Location: In person

Pay: $10.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person