Studio Manager

Company Description Artarium is an online luxury decor brand specializing in artistic figurines and statement showpieces. The company offers five curated product categories, including god idols, car dashboard accessories, ashtrays, wall art, and home decor pieces. All products are designed and crafted by an in-house team of experts at the manufacturing unit in Gurugram, Haryana. Artarium has served over 40,000 customers and continues to grow its loyal client base. The brand has recently received an Amazon certification recognizing its strong performance on the marketplace.

Role Description The Studio Manager is a full-time, on-site role based in Gurugram, responsible for overseeing day-to-day studio operations and ensuring a smooth workflow across design, production, and dispatch. This role coordinates schedules, manages resources, and monitors inventory to support timely order fulfillment and high-quality output. The Studio Manager supervises studio staff, provides guidance, and fosters a collaborative environment focused on efficiency and creativity. The position also involves handling customer-related queries passed from online channels, collaborating with sales and marketing teams for product displays and content needs, and maintaining safety, cleanliness, and compliance standards within the studio. The Studio Manager tracks performance metrics, prepares regular reports, and recommends process improvements to support Artarium’s growth.

Qualifications

• Strong Communication skills to coordinate with internal teams, vendors, and stakeholders, and to clearly document processes and updates.
• Customer Service capabilities to address issues related to orders, quality, and fulfillment, ensuring a positive experience for customers.
• Team Leadership experience to supervise studio staff, delegate tasks, coach team members, and maintain a productive and respectful work environment.
• Sales awareness to support visual merchandising, product presentation, and collaboration with sales and marketing teams to enhance studio-driven revenue opportunities.
• Project Management skills to plan and prioritize studio activities, manage timelines, track progress, and implement process improvements.
• Relevant experience in studio, workshop, manufacturing, or operations management, preferably in decor, design, or consumer products.
• Ability to work on-site in Gurugram, with strong organizational skills and attention to detail.
• Proficiency with basic office software and familiarity with inventory or order management tools; prior exposure to e-commerce operations is an advantage.
• Diploma or degree in business, design management, operations, or a related field is preferred but not mandatory if supported by relevant experience.