Studio Operations & Performance Manager

Build Something Exceptional

This is not a traditional Studio Manager position.

We're looking for an operational leader who believes that great businesses are built through exceptional people, strong systems, and consistent execution.

At Dance Flow Miami, our systems are already in place.

Our sales process is established.

Our operational standards are defined.

Our teacher development program is built.

Your mission is to elevate the performance of our team, strengthen our culture of accountability, and help take our business to the next level.

If you love developing people, optimizing operations, improving performance, and creating measurable results, we'd love to meet you.

About Dance Flow Miami

Dance Flow Miami is one of South Florida's premier ballroom dance studios, specializing in luxury private dance instruction for adults, wedding couples, social dancers, and competitive students.

The studio was founded by Veronika and Alexander Voskalchuk—former World Showdance Champions, three-time U.S. National Champions, and U.S. Open Champions—who dedicated more than 30 years to competitive ballroom dancing before creating Dance Flow Miami.

Today, our vision is to build one of the most respected and highest-performing ballroom dance studios in the country by combining world-class instruction, exceptional hospitality, and operational excellence.

Your Mission

Your mission is to help build a studio that becomes stronger every single month.

Working directly with the owners, you will develop people, strengthen accountability, improve execution, and identify opportunities that drive measurable business growth.

Success in this role is measured by results—not activity.

What You'll Own

Team Leadership

You'll develop a culture where accountability, ownership, consistency, and continuous improvement become the standard.

Responsibilities include:

• Coaching and developing teachers and Front Desk staff
• Conducting weekly one-on-one coaching meetings
• Leading team meetings, role plays, and performance coaching sessions
• Addressing performance challenges professionally and promptly
• Following up on commitments and ensuring execution
• Helping every team member reach their full potential

Operational Excellence

You'll own the execution and continuous improvement of the systems that drive our business, including:

• CRM documentation
• Follow-up systems
• Sales processes
• Teacher development systems
• Front Desk procedures
• Scheduling systems
• Internal communication
• Daily operational standards

Our systems already exist.

Your responsibility is to make sure they're consistently executed and continuously improved.

Teacher Development

You'll help build one of the strongest teaching teams in the industry by ensuring every instructor:

• Maintains studio certifications
• Masters our curriculum and teaching standards
• Understands and follows studio systems
• Uses our communication and sales frameworks consistently
• Receives ongoing coaching and professional development

Studio Performance

You'll constantly identify opportunities to improve business performance through:

• Increasing weekly lessons
• Improving teacher utilization
• Growing coaching lessons and Buddy Lessons
• Improving introductory lesson conversion
• Increasing package renewals
• Improving student retention
• Increasing average package size
• Identifying scheduling opportunities before they become lost revenue

You're always asking:

"What can we improve next?"

Front Desk Leadership

You'll partner with our Front Desk team to continuously improve:

• Lead response
• Client communication
• Scheduling efficiency
• CRM accuracy
• Follow-up completion
• Overall client experience

Performance & Analytics

You enjoy working with numbers.

Every week you'll analyze business performance, identify opportunities, solve operational bottlenecks, and create action plans that move the business forward.

You make decisions based on data—not assumptions.

What Success Looks Like

A successful Studio Operations & Performance Manager creates a business where:

• Weekly lessons consistently grow
• Teachers continuously improve
• Systems are executed consistently
• Student retention improves
• Team accountability becomes part of the culture
• Operational problems are solved before they become emergencies

Most importantly, you help build a business that becomes stronger every month.

Who You Are

You naturally lead people.

You enjoy coaching more than controlling.

You're organized, proactive, and highly accountable.

You notice opportunities others miss.

You're comfortable having difficult conversations.

You hold people to high standards while earning their respect.

You don't wait for instructions—you take ownership.

You focus on solutions, execution, and measurable results.

Ballroom dance experience is not required.

Experience leading teams and improving performance in luxury fitness, wellness, beauty, or another premium service business is strongly preferred.

Decision-Making Authority

You'll have the authority to:

• Coach and mentor team members
• Conduct performance reviews
• Set priorities and expectations
• Hold team members accountable
• Recommend operational improvements
• Recommend scheduling adjustments
• Recommend performance improvement plans

Final hiring and termination decisions remain with the owners.

Compensation

Starting base salary: $3,500 per month.

In addition to your base salary, you'll participate in a performance-based bonus program designed to reward measurable business growth.

Your bonus will be based on two key areas:

• Studio Performance — growth in weekly lessons and overall business performance.
• Operational Excellence — execution of studio systems, accountability, consistency, teacher development, CRM compliance, and overall operational performance.

As the studio grows, your earning potential grows with it.

Why Join Dance Flow Miami?

This is an opportunity to become a key leader in a growing boutique business built on excellence.

You'll work directly with founders who have spent their lives performing, teaching, and building at the highest level of ballroom dance.

You'll lead a talented team, work in a beautiful luxury studio, and have the opportunity to make a meaningful impact on the future of the business.

If you're excited about building high-performing teams, creating lasting operational excellence, and helping people become their very best, we'd love to hear from you.Overview

Pay: $70,000.00 - $120,000.00 per year

Language:

• English (Required)

Work Location: In person