Study Abroad Counsellor

Role Overview

We are looking for an enthusiastic and detail-oriented Study Abroad Counsellor to guide students through their overseas education journey. Fresh graduates with excellent communication skills and a strong willingness to learn are encouraged to apply.

Key Responsibilities

• Understand each students academic background, career goals, budget, and study preferences.
• Counsel students on suitable countries, universities, programmes, and study options.
• Explain admission requirements, application procedures, timelines, and related services clearly.
• Assist students with document collection, application preparation, and regular follow-ups.
• Maintain accurate student records and update application progress in a timely manner.
• Communicate with students, parents, universities, and internal team members professionally.
• Follow up with enquiries and support prospective students through the enrolment process.
• Participate in student events, seminars, webinars, and promotional activities when required.
• Stay updated on universities, programmes, admission requirements, scholarships, and visa procedures.
• Work closely with senior counsellors and other departments to ensure timely processing of applications.

Required Qualifications and Skills

• Bachelor’s degree in any discipline.
• 0–2 years of experience; fresh graduates may also apply.
• Excellent verbal and written communication skills.
• Multilingual candidates or polyglots are preferred.
• Strong attention to detail and organisational skills.
• Genuine interest in learning about international education and student visa processes.
• Ability to understand student requirements and provide suitable guidance.
• Professional, patient, approachable, and student-focused attitude.
• Ability to manage multiple students and follow-ups efficiently.
• Basic computer skills and the ability to learn new systems and processes quickly.