Style Associate - PUN WESTEND MALL

Customer Focus

• Understand customer needs and preferences to recommend

suitable jewelry pieces.

• Address customer queries effectively and escalate complex

issues when required.

Sales Mastery

• Demonstrate knowledge of product categories, including

features, benefits, and competitive positioning.

• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.

Flexibility and Change Management

• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business

needs.

• Exhibit punctuality and readiness to take on additional

responsibilities when needed.

Store Operations Excellence

• Assist the Senior style associate in processing store deliveries,

online order processing, and packaging.

• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to

cleanliness standards.

• Support theft prevention by maintaining vigilance and following

protocols.

• Follow all company policies, work processes and store

standard operating procedures (SOPs).

Collaboration

• Collaborate with team members to ensure smooth store

operations.

• Work as a cohesive team player, contributing to group

success.

Decision-Making and Sensitivity

• Display sensibility and sensitivity when addressing customer

concerns.

• Use sound judgment in handling challenging situations while

maintaining brand standards.

Requirements

• Graduate / HSC (Freshers) / SSC qualification with 2 years of

experience in retail.

• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including

weekends and evenings)

Benefits ESI

PF

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