Submissions Assistant - Full time/part time

About Us

Magna Constructions is a growing residential and commercial construction company specialising in insurance building repairs and restoration. We partner with some of Australia’s largest insurers, delivering reinstatement works following flood, fire, water, mould, and storm damage events.

About the Role

Magna Constructions is seeking a highly organised and detail-oriented Submissions Assistant to join our growing team.

This role has been created to provide dedicated support to our Submissions Manager and broader Claims and Administration teams. You will assist with the preparation, processing and submission of insurance claims and supporting documentation across multiple insurers.

This is an excellent opportunity for someone looking to build a career in insurance, construction administration, claims or submissions, with the opportunity to develop strong knowledge of insurer processes, portals and requirements.

You will work closely with our operational teams to ensure claims are processed accurately, efficiently and within required timeframes.

Key Responsibilities

• Final review of all Initial reports & submitting to all insurance company portals/ Uploaded reports/quotes

• Review & Submission of Resubmissions, reattendances and additional specialist reports

• Review documentation to ensure submissions/variations are complete and accurate

• Assist with preparing and uploading quotes, invoices, for all of the above.

• Follow up outstanding information required to progress submissions

• Maintain accurate records and ensure claim information is kept up to date

• Liaise with Case Managers, Accounts, Supervisors and other internal teams to obtain required information

• Assist with insurer portal administration and troubleshooting

• Follow established workflows and procedures to ensure consistency and compliance

• Support the Submissions Manager with workload management and administrative tasks

• Contribute to improving processes, systems and documentation as your knowledge develops

About You

We are looking for someone who is organised, proactive and highly attentive to detail.

You will ideally have:

• Previous experience in administration, claims, insurance, construction or a similar environment
• Strong attention to detail and accuracy
• Excellent organisational and time-management skills
• The ability to manage multiple tasks and competing deadlines
• Strong written and verbal communication skills
• Confidence using computer systems and learning new software and portals
• Good Microsoft Office skills
• A proactive approach to problem-solving
• The ability to work independently while also being a strong team player
• A willingness to learn and develop your knowledge of insurance and construction processes

What We Offer

• Work close to home with genuine work/life balance
• A supportive, collaborative team environment where people are valued
• Competitive salary based on experience
• A professional yet down-to-earth team culture
• Modern office space with a relaxed dress code
• Regular social events and team connection