Success Coach (Full-Time/Grant Funded)

Department

Student Engagement and Retention

Position Type

Exempt

Employment Status

Temporary

Salary

$55,000.00 per 12 months

Open Date

10/21/2026

Close Date

11/06/2026

Open Until Filled

No

Position Summary Information

Job Description Summary

The Success Coach plays a vital role in engaging and supporting current students through their academic journey at Del Mar College, with a primary focus on increasing student retention, persistence, and graduation rates for Freedom To Dream (FTD) students. This position involves providing personalized coaching to FTD cohort, helping them stay on track to meet FTD tuition waiver requirements, complete their educational and transfer goals, and connecting them to resources that support academic success.

The Success Coach will assist students with navigating challenges, overcoming barriers, and achieving academic milestones, from enrollment through graduation.

Capacity to establish and maintain cooperative working relationships with students, faculty, and staff. Able to work as part of a team using a student-centered focus on helping to attain, maintain and retain students and prospective students throughout their higher education experience.

Minimum Qualifications

Bachelor’s degree with five (5) years Academic or Success Coaching experience in a higher education setting

• OR-

Master’s degree with three (3) years related experience.

Required Job Knowledge, Skills, Abilities

Effectively using interpersonal and communications skills, including tact and diplomacy.

Effectively using organizational and planning skill, including attention to detail and follow-through.

Excellent verbal, listening, writing, problem-solving and interpersonal communication skills.

Advising students on program guidelines and requirements.

Assessing student needs and providing appropriate resources and/or referrals.

Maintaining confidentiality of work-related information and materials.

Establishing and maintaining effective working relationships.

Technology Skills:
Use a variety of spreadsheet, word processing, database, and presentation software.

Knowledge and experience with electronic records management systems for student records (i.e. Colleague, Civitas, Canvas).

Preferred Qualifications

Experience in success coaching and caseload management in higher education.

Experience in a community college setting.

Special Instructions to Applicants

This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws requiring verification of identity and authorization to work in the United States. Employment is contingent upon the successful completion of a criminal background check and reference checks. The College reserves the right to cancel, extend, or otherwise modify recruitment actions. Del Mar College is an Equal Opportunity Employer. Upon request, reasonable accommodations will be provided to qualified individuals with disabilities throughout the application process. Del Mar College supports veteran employment and provides consideration to qualified veterans consistent with Texas law. This position is not eligible for employment visa sponsorship now or in the future.

Our Culture

Del Mar College is committed to fostering a culture aligned with The Viking Way, which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College’s Strategic Plan 2024–2029, Guiding Star III: Cultivate, all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College’s ability to serve its students and community.

Job Duties

Job Duty

Serve as the central, ongoing case manager for an assigned caseload of Freedom To Dream students. Provides comprehensive services with specialized strategies for each assigned student.

Job Duty

Initiates proactive interventions/strategies and may collaborate with faculty and campus staff to address academic concerns and life challenges for students to successfully complete their educational goals.

Job Duty

Create personalized success plans with measurable objectives to keep students on track toward meeting FTD tuition waiver requirements, completing academic program credential or reaching transfer goals. Track student milestones. Conduct regular check-ins to monitor progress, adjust strategies, and maintain momentum.

Job Duty

Document coaching sessions and track student engagement in success initiatives. Prepares reports, proposals, and recommendations for overall programs; keeps detailed records of assigned activities.

Job Duty

Collaborate with faculty and student services staff to identify students who may benefit from additional interventions including CARE Connections and direct referrals.

Job Duty

Assist students with developing self-advocacy skills, including communicating with faculty and utilizing campus resources effectively.

Job Duty

Support growth mindset development and resilience through positive reinforcement and strengths-based coaching.

Job Duty

Collaborate with a broad network of internal and external partners to connect students to additional support that addresses student needs and support their success. Collaborate across the division to develop and implement high-impact engagement and

support strategies that promote a sense of belonging and strengthen student outcomes.

Job Duty

Streamline student communications, nudges, and progress monitoring.

Job Duty

Participate in ongoing relevant professional development to ensure implementation of

current strategies and promising practices.

Job Duty

Performs other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• This is a grant-funded position. Continued employment is contingent upon continued funding. Do you remain interested in the position?

• Yes

• No

• Do you have a Bachelor's degree with five (5) years Academic or Success Coaching experience in a higher education setting OR Master’s degree with three (3) years related experience?

• Yes, I have a Bachelor's degree with five (5) years Academic or Success Coaching experience in a higher ed setting (Submission of transcripts with conferred date is required).

• Yes, I have a Master's degree or higher with three (3) years related experience (Submission of transcripts with conferred date is required).

• No, I do not have the required education and years of experience.

Applicant Documents

Required Documents

• Resume

• Letter of Interest

• Transcripts

Optional Documents