SUP-Central Quality-Q&TS-QS

Plan and conduct QST audits and quality surveillance activities across plant functions and processes to identify gaps and improvement opportunities.

• Review Non-Conformances (NCs/NCRs), determine systemic issues, and monitor timely closure of corrective and preventive actions.
• Conduct and monitor daily, weekly, and monthly QST observations and analyze quality trends for recurring issues.
• Prepare, analyze, and maintain QFM data, quality surveillance reports, audit findings, NCR status, and management review inputs.
• Review the implementation and effectiveness of corrective actions and ensure sustainable closure of observations and non-conformances.
• Monitor compliance with the QMS, documented procedures, work instructions, and applicable customer requirements.
• Coordinate internal and external audits, including audit planning, preparation, response to findings, and closure of NCs within defined timelines.
• Review and evaluate QMS documentation for adequacy, applicability, and continual improvement.
• Review applicable standards, codes, and specifications and ensure relevant requirements are incorporated into QMS documentation and processes.
• Ensure alignment of QMS requirements with applicable standards such as API 5L, API 5CT, API 12B, ISO 29001, ISO 9001, and ISO 17025, as applicable.
• Analyze quality surveillance findings and identify recurring trends, process weaknesses, and potential risks.
• Coordinate with Production, Quality, Engineering, Maintenance, and other functions for implementation of corrective and preventive actions.
• Support management in strengthening the QMS and maintaining a strong state of audit and process compliance.
• Conduct awareness sessions and guide functional teams on QMS requirements, audit compliance, and effective corrective action implementation.