Supermarket Deli Clerk

JOB PURPOSE: Provides excellent customer service to deli customers through food preparation and interaction.

ESSENTIAL FUNCTIONS:

• Fill and record customer orders, and compute bills using an electronic cash register
• Accept payment from customers and make changes as necessary
• Prepare daily food items using proper safety precautions and sanitary measures
• Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout containers
• Relay food orders to cooks as needed
• Clean and organize eating, service, and kitchen areas
• Notify kitchen personnel of shortages or special orders
• Communicate with customers regarding orders, comments, and complaints

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

• Experience in fast food customer service helpful
• Knowledge of food preparation, handling, and presentation helpful
• Interest in excellent guest services
• Ability to handle a variety of customer requests and personalities
• Ability to multi-task
• Must be people oriented
• Excellent verbal communication skills

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

• Must be at least 18 years old
• Good customer service skills
• Good math skills
• Previous experience in fast food preferred

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

• Deli setting in a supermarket; Shift work; Required to work weekends, holidays, and overtime
• Standing/Walking, 100% up to 4 hours at a time
• Lifting up to 35 lbs.
• Exposure to heat and smoke from stoves
• Exposure to some cleaning chemicals
• Required to use and operate kitchen equipment and utensils
• Must follow safety precautions and requirements when operating or using equipment, utensils, and chemicals

DISCLAIMER STATEMENT: This job description lists the major duties and responsibilities required of the employee. An employee to perform tasks other than those listed to meet business needs.