Supermarket Store Staff

About the role

Responsible for daily store and cashier counter operations, complete accurate cash and online payment transactions, and provide friendly and professional customer service. Assist in daily retail operations, answer customer product enquiries, recommend goods, and actively support in-store sales performance.

Key responsibilities

• Complete accurate cash and online payment transactions
• Provide friendly and professional customer service
• Answer customer product enquiries and recommend goods
• Complete daily cash counting and sales reconciliation
• Verify daily collection records and submit sorted reports to the store supervisor on time
• Follow store SOP to complete product scanning, packing, goods sorting, and shelf replenishment
• Tidy up checkout and shopping areas to maintain neat store environment

About you

• Multilingual skills in Mandarin, English and Bahasa Malaysia
• Prior working experience as supermarket staff, retail crew or cashier is preferred
• Good communication and interpersonal skills, able to interact politely with customers and team members
• Customer-oriented mindset, able to deliver friendly, efficient and high-quality service
• Capable of working independently, self-disciplined and able to complete daily tasks with minimal supervision
• Strong attention to detail, proficient in cash handling, payment reconciliation and POS system operation

Benefits

• EPF contribution
• Night shift transportation allowance
• On-the-job professional training provided
• Clear career promotion pathway
• Staff exclusive purchase discount
• Additional company benefits