SUPERVISOR-BEVERAGE

SUMMARY

Responsible for the training, supervision and direction of the Beverage Staff to achieve guest satisfaction.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Commitment to delivering excellent customer service.
• An understanding of the POS System.
• Daily monitoring of budgets and labor control.
• Daily direction of the beverage staff: bartenders, bar backs and beverage servers.
• Insure the Beverage Dept. is in compliance with Mountaineer Casino’s policies, procedures, SOP’s, health and safety regulations including OSHA.
• Responsible for supervising the Beverage Gaming Floor for but not limited to: cut offs, opening/closing procedures, the cleaning of the bars and making sure that all inventory is put away at the end of the night.
• Responsible for Beverage inventory/orders.
• Assists in training, discipline, and evaluation of beverage department employees.
• All other duties as assigned.

REPORTING LINE

You will report directly to the Manager of F&B Operations then to the Director of F&B.

QUALIFICATION REQUIREMENTS

• Must have excellent communication skills, be polite, and present a neat appearance at all times.
• The ability to work with others as a team in an efficient manner.
• You will need the ability to read, write and understand simple instruction.
• Must have working knowledge of MS Office.
• Strong verbal communication skills.
• You will need to be available to work all shifts.
• The ability to work in a fast –paced environment and stressful situations.
• You must be at least 21 years old.
• You also must be able to pass a background investigation and obtain and maintain a WV Racing License.

EDUCATIONAL AND/OR EXPERIENCE

High School Diploma or equivalent. Must have two (2) years’ experience in the Beverage field.

CERTIFICATES, LICENSES, REGISTRATIONS

OTHER SKILLS/ABILITIES

Helpful to be TIPS and Food Handlers certified, if not training will be provided.

PHYSICAL DEMANDS

You will need to be able to stand or sit for prolonged periods of time. The ability to push, pull, kneel, twist, carry and lift up to 30 lbs.

WORK ENVIRONMENT

Will be exposed to working in a noisy, smoke/secondary smoke environment and seasonal elements.