Supervisor Braai Bird

Supervisor Braai Bird, London

Braai Bird is part of the Kudu Collective family founded by husband and wife duo Amy & Patrick in 2017. Our South African roots inspire the food - rotisserie chicken, sides, sauces and plenty of flavour. We pride ourselves on friendly, intimate service with a keen attention to quality and detail.

After an incredible journey, we’re excited to be returning to the neighbourhood where our story began. Peckham has always been at the heart of Kudu, as we begin an exciting new chapter and return to our roots in Peckham, we’re looking for passionate, ambitious people who want to be part of a restaurant where hospitality comes first, standards are high, and every member of the team has the opportunity to grow.

We believe great restaurants are built by great people. We foster a supportive, collaborative environment where individuality is valued, creativity is encouraged and everyone takes pride in delivering exceptional experiences for our guests.

The Role

Creating a positive guest experience from start to finish. The role includes taking orders, serving food and drinks, supervising a small team of waiters, processing payments, and maintaining tables and communicating with kitchen staff. Overall ensuring a wonderful guest experience.

Key Responsibilities

Service & Operations

• Supervising the team of waiters
• Manage food service with an eye for quality and detail
• Anticipate service flow and adapt to the demands of the restaurant
• Attend and contribute to daily/weekly team meetings

Guest Experience

• Handle guest feedback and complaints with professionalism and care
• Build strong relationships with returning guests
• Lead by example in creating memorable experiences

Compliance & Standards

• Ensuring your team is legally compliant
• Ensure full compliance with UK legislation and company policies
• Maintain excellence in health & safety, food safety, and licensing

What We're Looking For

• Proven experience in a high-volume restaurant environment
• Excellent communication and conflict resolution skills
• Detail-oriented with a passion for quality and consistency
• A genuine love for hospitality and guest experience

A successful candidate should also have a thorough knowledge of and adherence to the law regarding the following company regulations:

• Licensing Laws
• Health And Safety Regulations
• Food Handling and Hygiene Regulations
• Fire Regulations and Procedures
• First Aid Procedures

What We Offer

• Salary £38,000.00 (base and tronc) and additional tronc.
• Career progression within a growing hospitality group.
• The opportunity to work alongside a passionate and talented team.

If you are passionate about hospitality, we'd love to hear from you.

Right to Work in the UK required.

September start for an October opening