Supervisor, Car Park

Job Description:-

• To ensure car park standard operating procedures are implemented.
• To ensure that traffic flows smoothly for entry, exit, and car park areas.
• To be responsible for operating and controlling car park management systems.
• To carry out the weekly meeting with the team.
• To ensure all activities conducted by vendors and contractors within the car park are in compliance with company policy and procedures.
• Attend to routine inquiries, correspondence, and carry out general administrative duties.
• Coordinate and work with maintenance and security personnel regarding all matters related to the car park.
• To handle season pass applications and records.
• To ensure collections reports are verified and submitted daily.
• To ensure that the daily, weekly, and monthly reports are prepared, completed, verified, and submitted.
• To plan a monthly schedule for all staff members, keep track of their attendance, and manage overtime claims.
• To supervise and ensure the proper conduct of staff, which includes proper attire, grooming, and a pleasant personality.
• To train and assess the performance of Car Park staff.
• Establish and keep good connections with the mall's tenants and occupants.
• To ensure all complaints are properly handled and reported immediately to the Manager, Car Park.
• To attend to all accidents and incident happen in the car park area.
• Perform job duties and special assignments instructed by the Manager, Car Park.

Job Requirements:-

• Minimum SPM/STPM/Certificate or equivalent.
• Minimum 5 years’ experience in shopping centre management or relevant industry experience.
• Ability to work unsupervised and within a small team.
• PC literate especially in Microsoft Office (Word, Excel, PowerPoint etc), knowledge in the operations of car park systems & equipment.
• Excellent communication & interpersonal skills – including relationship building.
• Hands-on & results-oriented.